My puppy had to have an emergency operation as swallowed a sock. Such a stressful time for me but vets Medicare and the vets took care of the bill all I had to pay was the excess . No quibbling took...
Skaityti daugiau
Admin
Muddy Paws
6 years ago
Dear Mrs Moore,
Thank you for your review.
Sorry to hear Luna had been unwell, but pleased to read our Claims Service was all it should be to help in such a stressful time. Please do not hesitate to contact us if we can be of any further assistance.
Kind regards VetsMediCover
0
Bendrinti
MF
Marjorie Fletcher
Patvirtinta „Feefo“
RETFORD
6 years ago
Ką Marjorie Fletcher sakė apie Muddy Paws:
No claims to score service
I have no reason,fortunately, to claim on my insurance.
I have made two visits to my Vets that have resulted in prescription medication but the total has been just over the excess. Therefore I was...
Skaityti daugiau
Admin
Muddy Paws
6 years ago
Dear Mrs Fletcher,
Thank you for your comments. We hope in the current circumstances you and Daisy are staying safe.
Please do not hesitate to contact our Customer Service Team if we can be of any further assistance.
Kind regards
VetsMediCover
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 years ago
Efficient and pleasant!
I went with vetsmedicover for my cat who had an existing health condition which I knew wouldn’t be covered for at least 2 years as long as there’d been no treatment needed. He subsequently and...
Skaityti daugiau
Sarah Bascombe
Muddy Paws
6 years ago
Good morning
Thank you very much for your lovely review regarding your pet insurance policy for your pet. We have always aimed to provide our customers with a high level of service from both the administration and the claims teams, so it is very rewarding to receive such comments as yours.
We hope that you are presently keeping safe and well during these present circumstances and should you require our services again, then you know that we will be happy to assist you.
With kind regards
VetsMediCover
0
Bendrinti
DR
Denise Reboe
Patvirtinta „Feefo“
Suffolk
6 years ago
Ką Denise Reboe sakė apie Muddy Paws:
Best customer service ever!
Always helpful and explain everything so clearly, if ever a claim just help as quickly as possible and advise where necessary. Best pet insurance for the personal touch! Highly recommend
Sarah Bascombe
Muddy Paws
6 years ago
Dear Mrs Reboe
Thank you for your wonderful review of our customer service, with regards to your policy for Bud. We try very hard to provide all of our customers with a high personal level of service and to receive such comments is extremely rewarding.
We will continue to assist you wherever possible, and should you need us, you know that you can always contact our Customer Service Team.
With kind regards
VetsMediCover
0
Bendrinti
MB
Mark Bradshaw
Patvirtinta „Feefo“
6 years ago
Ką Mark Bradshaw sakė apie Muddy Paws:
..
Yes I would recommend
Sarah Bascombe
Muddy Paws
6 years ago
Good morning Mr Bradshaw,
Thank you for your 5* review regarding your pet insurance policy with VetsMediCover. It is always good for us to receive positive feedback. We hope that should the time arise that you require our services with regards to Clyde, that you will find the same high level of service. However, we do hope that this will not be necessary for some time to come!
In the meantime, if you should have any queries or concerns, then please do not hesitate to contact our customer service team. We're always happy to help!
With kind regards
VetsMediCover
0
Bendrinti
SA
Suzanne Atherton
Patvirtinta „Feefo“
6 years ago
Ką Suzanne Atherton sakė apie Muddy Paws:
really easy to deal with. excellent service
0
Bendrinti
TV
Tessa Vickers
Patvirtinta „Feefo“
6 years ago
Ką Tessa Vickers sakė apie Muddy Paws:
I’m not sure what I’m giving feedback on. I’ve not made any claims.
I’m not sure what I’m giving feedback on as I’ve not made any claims. The only contact I’ve had was when I set up the policy.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 years ago
Terms seem good but they jump through hoops not to pay
I Have claimed for a simple eye infection meds and emergency visit
I have provided all the documents in a timely manner back in January. I still haven’t been paid and they keep asking for more and...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 years ago
Great service. Had to claim for my dogs eye injury
Nigel Foley
Muddy Paws
6 years ago
Thanks for your kind review Jenny, it is good to hear that when needed our claims service is all that it should be.
0
Bendrinti
PH
Paula Hills
Patvirtinta „Feefo“
6 years ago
Ką Paula Hills sakė apie Muddy Paws:
VetsMediCover has an overall good package for insurance of puppies, when compared to similar insurance companies.
Nigel Foley
Muddy Paws
6 years ago
Thank you Paula for your kind review. It is always good to hear that our customers feel that we offer good value for money from the earliest ages upwards!
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Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
