Great service and communication. We did have a slight problem with one of the suitcases (we ordered 4) and this was dealt with brilliantly and quickly. Very pleased with all cases and customer...
Skaityti daugiau
Atsiliepimai apie gaminius
Pirkimo data: 13/04/2013
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 years ago
Why am I filling out a survey for you and Shopzilla?
Packageing leaves a lot to be desired, the box that it was sent in was open, the case was open and the zip was open on the other side of the zipper which i managed to fix and the company used to...
Good Afternoon,
Thank you for your feedback.
Please be assured that all of our items are put through rigorous quality checks to ensure that they are of the highest quality possible. It is disappointing to hear that you are not happy with your product however we do operate a 5 year manufacturing guarantee on all of our products.
I contacted you privately regarding this as we will swap any defective case that is covered under our guarantee.
Kind Regards
Charlotte Osborne
Customer Service & Website Manager
t: +44(0)207 014 5853 (d/l)
e: cosborne@tripp.co.uk
Atsiliepimai apie gaminius
Pirkimo data: 10/04/2013
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 years ago
VERY EFFICIENT
Atsiliepimai apie gaminius
Pirkimo data: 16/04/2013
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 years ago
Very efficient service. The case looks good, and I can't wait to use it.
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.