Merchant Logo

„Tomato Travel“ apžvalgos

Įvertinta
Paslauga
0
/5
Produktas
5
/5

5

4

3

2

1

0

0

0

0

0

0

reitingai per pastaruosius metus

Rodomos visos 229 apžvalgos (-ų)
Patikimas klientas
5 years ago
Pirkimo data: 09/11/2019
Great taste of South Korea an Japan
Well organised and delivered almost all experiences promised. We really got a feel for the 2 countries with this itinerary. All Japan hotels were good although 3 days in Kanazawa was probably too...

Read all
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you for your positive review, and it's gratifying to know you would recommend Tomato Travel! In regards to your comments regarding the South Korea part of your holiday and your hotel in Kanazawa, please be advised that we will take these comments into consideration and use them to improve our tours for future travellers. We can only strive to improve with helpful feedback from guests such as yourself! Thank you again for taking the time to let us know your thoughts about your recent trip.
Atsiliepimai apie gaminius

0
Bendrinti
SW
Swee
5 years ago
Pirkimo data: 17/11/2019
Ką Swee sakė apie Tomato Travel:
Excellent service & kindest care for tour customers.
Best value for money with great service with a heart
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you for your positive review of your recent Tomato Travel tour, Swee! We're very happy to hear that you enjoyed your trip with us.
Atsiliepimai apie gaminius

0
Bendrinti
RO
Robert
Langwarrin
5 years ago
Pirkimo data: 07/10/2019
Ką Robert sakė apie Tomato Travel:
An excellent first time in Japan
The trip to Japan was well balanced, the accommodation very good and well positioned, the tour content excellent and the tour guides great
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you very much for your positive review, Robert! We appreciate you taking the time to let us know about your recent tour with Tomato Travel.
Atsiliepimai apie gaminius

0
Bendrinti
PE
Peter
5 years ago
Pirkimo data: 15/11/2019
Ką Peter sakė apie Tomato Travel:
Tomato Travel were superb.
Absolutely First class service from start to finish. The Tour guide, Keiko, was delightful and gave us 110 percent. The booking of this tour was made painless by the Sydney office. Our tour was...

Read all
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you so much for your positive review, Peter! We are so happy to hear that you were happy with your tour and the level of service provided by our staff in Australia and Japan. We hope to see you again on a Tomato Travel tour. Have a wonderful day.
Atsiliepimai apie gaminius

0
Bendrinti
HI
Hilary
5 years ago
Pirkimo data: 06/10/2019
Ką Hilary sakė apie Tomato Travel:
Service was ok. We were bewildered with the flight through Melbourne from Adelaide it made our trip unnecessarily longer than it needed to be. On our return journey we were supposed to be picked up...

Read all
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you for taking the time to let us know about your recent experiences, Hilary. In regards to your flights, we understand that the reason your outbound flight went through Melbourne is because of a schedule change on Singapore Airline's part. Although we understand that this was less than ideal, this was Singapore's decision and ultimately out of our control. We apologise that your transfer was not correctly booked, but we do understand that your tour guide assisted in arranging alternative transport for you to ensure you did not miss your flight home. In regards to your other comments about dinner, we will take these into consideration and use them to improve our products for future travellers. Thank you again for taking the time to provide us with this feedback.
Atsiliepimai apie gaminius

0
Bendrinti
CH
Christina
5 years ago
Pirkimo data: 06/10/2019
Ką Christina sakė apie Tomato Travel:
Japan is not always so accommodating
We were disappointed by your accommodation choices in Japan. We found the hotels chosen to be poorly situated in the cities, the rooms were not acceptable to international travellers and the...

Read all
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you for your feedback, Christina. We appreciate you taking the time out to let us know your thoughts. We always strive to provide our guests with a high level of customer service, and we wish to have this goal reflected in our choice of hotel partners. We will take all of your feedback on board and use this to improve our tours for future guests. Thank you again.
Atsiliepimai apie gaminius

0
Bendrinti
Patikimas klientas
5 years ago
Pirkimo data: 06/10/2019
Goodservicservice
The tour guidesdid a great job and we had a wonderful experience on our tour of Japan. The office staff in Australia were very helpful. There was only one minor problem with our transfers to Haneda...

Read all
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you for your positive review! We're glad to hear that you were happy with the services provided by our Australia and Japan teams.
Atsiliepimai apie gaminius

0
Bendrinti
JU
Julie
Wangaratta
5 years ago
Pirkimo data: 05/10/2019
Ką Julie sakė apie Tomato Travel:
A brilliant tour, so many memories to treasure
From day one the everyone working at Tomato Travel were so helpful, knowledgeable, and friendly. It was an excellent tour with so many sights to see. Food was great as was the accommodation every...

Read all
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you so much for your positive review, Julie! We really appreciate you taking the time to let us know about your recent holiday, and that you enjoyed the food and the sightseeing inclusions. We hope to see you again on a Tomato Travel tour!
Atsiliepimai apie gaminius

0
Bendrinti
TR
Trevor
5 years ago
Pirkimo data: 07/10/2019
Ką Trevor sakė apie Tomato Travel:
We did not get satisfaction.
When booking I was made to understand that this tour would see Japan in full Autum colour. This was one of our main reason for the tour. However it turned out that we were a few weeks too early....

Read all
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you for taking the time to provide us with this feedback, Trevor. All of our peak season dates are chosen based on historical evidence, and this information is readily available on our website. All peak season dates also incur a seasonal surcharge. However, we understand that the date you were booked on was not one of our peak season departure dates. While we understand that you were disappointed not to see autumn leaves during your time in Japan, the date you were booked on was not a peak season departure date. Thank you for taking the time to let us know your thoughts, and we are happy to hear that you enjoyed your tour otherwise.
Atsiliepimai apie gaminius

0
Bendrinti
JE
Jennifer
Yamba
5 years ago
Pirkimo data: 07/09/2019
Ką Jennifer sakė apie Tomato Travel:
Ease of communication and response to queries. Nothing was a problem.
Merchant Logo
Chloe
Tomato Travel
5 years ago
Thank you very much for your positive feedback, Jennifer!
Atsiliepimai apie gaminius

0
Bendrinti
Apie „Tomato Travel“
Tomato Travel
Read all
Level 2, 403 Elizabeth Street, Surry Hills, New South Wales, 2010, Australia
Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Apie „Tomato Travel“
Tomato Travel