Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Thompson & Morgan apžvalgos

Rodomos visos 120,168 apžvalgos (-ų)

Trusted Customer

Patvirtinta „Feefo“

9 years ago

Ką Trusted Customer sakė apie Thompson & Morgan:

Very beautiful plant thank you.

Anne

Thompson & Morgan

9 years ago

Hi, it's lovely to read that you've been pleased with your campsis and our service. I hope that you're enjoying your garden when the sun shines! Regards, Anne

Pirkimo data: 29/06/2017

Trusted Customer

Patvirtinta „Feefo“

9 years ago

Ką Trusted Customer sakė apie Thompson & Morgan:

No details given of delivery time once order was placed. Happened to be away so plants not in best condition when I opened them Could have warned neighbours if I had known

Steve

Thompson & Morgan

9 years ago

Thank you for your comments, I am going to raise this with the relevant department as you should have received a dispatch email a few days before the plants were to be sent out. As an apology please accept a replacement pack. Best of luck with your gardening, Steve.

Atsiliepimai apie gaminius

Pirkimo data: 28/06/2017

Patikimas klientas

Patvirtinta „Feefo“

9 years ago

Very quick and helpful in rectifying any faults Plants well packaged

Anne

Thompson & Morgan

9 years ago

Hi there, thank you for posting your review. I'm really pleased that you've been happy with our service. We try to resolve any issues as promptly as possible. Lovely that we're succeeding. Regards, Anne

Pirkimo data: 30/06/2017

Patikimas klientas

Patvirtinta „Feefo“

9 years ago

Only the best

Their service is very good, also the delivery time is excellent. Everything I,ve bought has been superb. I recommend them to everyone, their the best.

Anne

Thompson & Morgan

9 years ago

Hello, thanks for your lovely review. It's great to read that you've been so happy with your plants and the service we offer. Thank you very much for recommending us, too. I'm really glad that you're so happy with the results in your garden and can enjoy the fruits of your hard work. Regards, Anne

Atsiliepimai apie gaminius

Pirkimo data: 28/06/2017

Trusted Customer

Patvirtinta „Feefo“

Suffolk

9 years ago

Ką Trusted Customer sakė apie Thompson & Morgan:

Not a happy bunny

I ordered 3 different packs of flowers. 1 arrived very promptly and were of a very good quality. I received emails telling me the others would not be with me until the end of July, so as I really...

Skaityti daugiau

Ryan B

Thompson & Morgan

9 years ago

I do fully appreciate how disappointing this must have been and I can only apologise that we were unable to send the items as ordered. I will be sure to raise this and pass on your feedback. Kind regards, Ryan

Atsiliepimai apie gaminius

Pirkimo data: 30/06/2017

Trusted Customer

Patvirtinta „Feefo“

9 years ago

Ką Trusted Customer sakė apie Thompson & Morgan:

Excellent in all respects.

Faye

Thompson & Morgan

9 years ago

Brilliant! Thank you for letting us know :) ~ Regards Faye

Pirkimo data: 29/06/2017

Trusted Customer

Patvirtinta „Feefo“

9 years ago

Ką Trusted Customer sakė apie Thompson & Morgan:

Very poor customer service

Having immediately emailed them that I had inadvertently ordered 2x2packs of plant granules instead of 1x2 packs the reply I got was a couldn't care less that they hadn't replied in time to stop the...

Skaityti daugiau

Natalie

Thompson & Morgan

9 years ago

This is really sad to read Christine, I am sorry that we couldn't help with your query. It's always so hard when we have products on a 24 hour despatch as we need to send these ASAP and sometimes we can't amend an order if something has gone array. I appreciate that we couldn't provide you with the service you were expecting. If there is anything we can do to help please do contact me at feefo@thompson-morgan.com and I will do what I can to help.

Kind regards

Natalie.

Trusted Customer

9 years ago

24hour turn around seems irrelevant when an e mail was sent immediate the order confirmation was received . I won't change my rating and further discussion won't resolve anything .

Ryan B

Thompson & Morgan

9 years ago

I sincerely apologise for any inconvenience this has caused you. Please do feel free to get in touch if there is anything we can help with at all. Kind regards, Ryan

Atsiliepimai apie gaminius

Pirkimo data: 28/06/2017

Patikimas klientas

Patvirtinta „Feefo“

9 years ago

the delivery address was not quite correct missing I D number spoke to a very helpful lady called Brenda on a sunday morning who ensured the delivery address was altered and seeds received within 7...

Skaityti daugiau

Ryan J

Thompson & Morgan

9 years ago

Good Afternoon,

I am glad to hear we resolved your issue as quick as we did and I will let Brenda know you was happy with her service.

Many Thanks

Ryan J

Pirkimo data: 03/07/2017

Trusted Customer

Patvirtinta „Feefo“

9 years ago

Ką Trusted Customer sakė apie Thompson & Morgan:

excellent healthy plants a bargain especially as I was sent a £5 voucher from T & M as thanks for my previous purchases. Thankyou

Caitlin

Thompson & Morgan

9 years ago

The vouchers for placing an order can be very useful, especially if your next choice is on offer at the time :) I am so glad that you took advantage of the bargains :) ~ Regards, Caitlin

Pirkimo data: 29/06/2017

Trusted Customer

Patvirtinta „Feefo“

Twiickenham

9 years ago

Ką Trusted Customer sakė apie Thompson & Morgan:

Excellent

Just what I have come to expect over the many years of using T&M. Arrived on time, well packaged so plants in good condition. Planted within a couple days and expectation is for excellent results in...

Skaityti daugiau

Caitlin

Thompson & Morgan

9 years ago

Thank you for the wonderful feedback from a long standing customer :) I hope that they flower soon and provide a wonderful display for summer. ~ Regards, Caitlin

Pirkimo data: 29/06/2017

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Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Thompson & Morgan“ apžvalgos

36 FREE PerennialsDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęOk but much smaller specimens than imagined

Verbena Quartz Mixed F1 Hybrid Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęThere doing well, lots of colour in the garden

Salvia splendens Blaze of Fire Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęThe salvia is a blaze of colour

Rudbeckia hirta Cherry Brandy Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęTheir just about to flower

Petunia Orchid-Flowered Mixed F1 Hybrid Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęDid not arrive at all so cannot comment on them, sorry

Lobelia Cascade Improved Mixed Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęDid not arrive at all so cannot comment on them, sorry

Busy Lizzie Divine Mixed New Guinea Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęThe only plants I did receive. They were well packaged and were strong healthy plants

incredibloomregDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęGood product but won't use company again

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?