Kaip renkami „Feefo“ atsiliepimai?

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Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Thompson & Morgan apžvalgos

Rodomos visos 120,173 apžvalgos (-ų)

Trusted Customer

Patvirtinta „Feefo“

9 years ago

Ką Trusted Customer sakė apie Thompson & Morgan:

Poor!!

Bought 24 Heathers complained by email that they were nearly all dead. Didn't have the courtesy to reply. Had to chase up with phone call. Only 5 have survived. Still waiting for replacements....

Skaityti daugiau

Ryan B

Thompson & Morgan

9 years ago

Thank you for your review. I am very sorry to hear of the problems you have had with your order, and that you did not receive a response to your email. I have tried to call just now without success. I will be in touch with you later on today to hopefully get to the bottom of this. Kind regards, Ryan

Atsiliepimai apie gaminius

Pirkimo data: 28/06/2017

Trusted Customer

Patvirtinta „Feefo“

9 years ago

Ką Trusted Customer sakė apie Thompson & Morgan:

Packaging of products superb, delivery excellent, plants suffered a little from botrytis though

Steve

Thompson & Morgan

9 years ago

Thank you for your comments, without these we can't improve our products or service. Accordingly I am going to refund you for your Begonia Organdy Mixed and your Verbena Quartz Mixed. Regards, Steve

Atsiliepimai apie gaminius

Pirkimo data: 28/06/2017

Trusted Customer

Patvirtinta „Feefo“

Peterborough

9 years ago

Ką Trusted Customer sakė apie Thompson & Morgan:

The service was very good. However I was disappointed that one item was cancelled, after having been confirmed.

Steve

Thompson & Morgan

9 years ago

Thank you for your comments I apologise for our error in cancelling your item. As an apology please accept a £10 gift voucher. Best wishes, Steve

Atsiliepimai apie gaminius

Pirkimo data: 28/06/2017

Patikimas klientas

Patvirtinta „Feefo“

9 years ago

The order arrived rapidly and correctly, well packaged and with no errors. What more is there to say?

Anne

Thompson & Morgan

9 years ago

Hi there, it's lovely to hear that you're pleased with our service and our products are arriving promptly and well packaged. Thank you for posting your review. Regards, Anne

Atsiliepimai apie gaminius

Pirkimo data: 28/06/2017

Patikimas klientas

Patvirtinta „Feefo“

9 years ago

Delivery prompt however flowers crushed and died

Steve

Thompson & Morgan

9 years ago

Thank you for your review. As discussed in our recent phone conversation I am going to email you over a £20 gift voucher as an apology for the poor quality plants you received. Warm wishes, Steve

Pirkimo data: 28/06/2017

Trusted Customer

Patvirtinta „Feefo“

9 years ago

Ką Trusted Customer sakė apie Thompson & Morgan:

Top Garden

Really good service - good products

Anne

Thompson & Morgan

9 years ago

Hi there, thank you for your kind comments. I'm really pleased that you've been happy with our service and our products. Regards, Anne

Atsiliepimai apie gaminius

Pirkimo data: 30/06/2017

Patikimas klientas

Patvirtinta „Feefo“

9 years ago

However ...., on arrival, I followed instructions and poor germination ,

The seeds arrived promptly

Steve

Thompson & Morgan

9 years ago

Thank you for your review, we aim to dispatch our products as fast as we can. We are glad you are satisfied with our service. Steve

Atsiliepimai apie gaminius

Pirkimo data: 28/06/2017

Trusted Customer

Patvirtinta „Feefo“

9 years ago

Ką Trusted Customer sakė apie Thompson & Morgan:

Strong, healthy plants that transfer to the garden without problems.

Terrific healthy plants all beautifully packed. They arrived in one piece and are now all planted and growing bigger with each day. I can never fault Thompson and Morgan's service or products. ...

Skaityti daugiau

Anne

Thompson & Morgan

9 years ago

Thanks for your super review! I'm so glad that you've always been pleased with our service and plants. Our aim is to supply the very best quality products money can buy. It's great to hear that you're as happy as we are with our plants. Regards, Anne

Atsiliepimai apie gaminius

Pirkimo data: 29/06/2017

Patikimas klientas

Patvirtinta „Feefo“

9 years ago

Disappointed but have learned a lot and hope to do better next year!

I am not completely happy with the begonias and ageratums delivered. Some of the plants had overgrown others so that quite a large proportion died or had grown very little and had to be re-potted to...

Skaityti daugiau

Ryan B

Thompson & Morgan

9 years ago

Hi there, thank you for your review. I can appreciate how disheartening this must have been, and I am very sorry that this is the case. I do hope that you will consider our services again, and I have arranged for a voucher to be sent as an apology for this. I will be sending this by email. Kind regards, Ryan

Patikimas klientas

9 years ago

Hi Ryan Not disheartening, just challenging! I did order enough plants to fill the gaps and most of those I potted on are doing well. Thank you for your quick response and the voucher. I will be ordering perennials for Autumn planting for next year. Regards Michael

Faye

Thompson & Morgan

9 years ago

I am sure you will not be disappointed with whatever you buy with your voucher. ~ Regards Faye

Atsiliepimai apie gaminius

Pirkimo data: 29/06/2017

Patikimas klientas

Patvirtinta „Feefo“

9 years ago

Great plants

The whole experience was good from start to planting. Supper healthy plants delivered and now growing well

Anne

Thompson & Morgan

9 years ago

Hi there, thank you for your lovely review. I'm glad that you've enjoyed your Thompson & Morgan shopping experience and your plants are growing well. Happy Gardening! Regards, Anne

Atsiliepimai apie gaminius

Pirkimo data: 30/06/2017

Negavote kvietimo palikti atsiliepimą?

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Thompson & Morgan“ apžvalgos

English Lavender CollectionDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęSee previous comments about poor quality

10 FREE Pinks SnipsDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainę

Begonia semperflorens Lotto Mixed Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainę

Begonia Organdy Mixed F1 Hybrid Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęplants starting to suffer from botrytis or fungal decay

Geranium Best Red F1 Hybrid Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęgreat young plants, in garden in flower by 24 July.

Verbena Quartz Mixed F1 Hybrid Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainędisappointing as plants were too big for the packaging they were running to flower and did not recover well from transit

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęVery nice plants and easy to work with

Lobelia Cascade Improved Mixed Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęThis item was confirmed for delivery later, but was then cancelled as out of stock.

Dianthus Plant Lucky DipDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęVery good plants and easy to deal with

36 FREE PerennialsDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęI am already familiar with Thompson & Morgan and well aware of their competent service-so no surprises this time.

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęAbsolutely Fabulous to coin a phrase!

Lavender stoechas Bandera PurpleDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęPlanted following instructions and to date no germination ...., possibly one may be but could be weed ..., very poor and complaint will be sent soon

Antirrhinum majus Madame Butterfly F1 Hybrid Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęThey arrived healthy and I am now waiting for them to blossom. Thank you T&M you never disappoint with your plants.

Cosmos bipinnatus Lemonadetrade Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęThey look strong and healthy and one or two of them have started flowering. A good summer flowering will be guaranteed if they came from T&M.

Cosmos bipinnatus Cupcakes Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęGood healthy plants from T&M that will definitely have people complimenting me on the beautiful flowers.

Begonia Non-Stop Mixed Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęLost too many and some had been held back by overgrowth of adjacent plants in the tray

Garden SnipsDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęExcellent for deadheading small delicate plants.

Ageratum houstonianum Blue Danube Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęLost fifty percent and the survivors are struggling.

Geranium Best Red F1 Hybrid Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęThey seem to be doing well although a few were small and had been overgrown by adjacent plants in the tray.

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęLost some and a high proportion of the rest were small and have had to be potted on before planting.

Trachelospermum jasminoides Star of ToscanaDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęGood service and health plants.

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?