Inspiring and empowering customers to read, learn, create and play
Paslauga
3.2
/5
5
4
3
2
1
556
100
75
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448
1,284
reitingai per pastaruosius metus
Rodomos visos 269,282 apžvalgos (-ų)
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Great value
A really good range of products at very good prices. I went onto to the site to order items for college, did that and bought Xmas craft items too including fake snow and cinnamon sticks! All products...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Books galore
The service I received was very good. Would recommend The Works, Ashton-under- Lyne, Tameside to family and friends.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Will lose your order and only refund you if you chase
Terrible customer service - heard nothing about my order for weeks and weeks - if i hadnt chased it myself I doubt id ever have heard anything from them and never got my money. Turns out they...
Skaityti daugiau
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund, unfortunately due the relocation of our warehouse we were unable to resend your order.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Good overall service
Delivery coukd have been quicker
Didn't appreciate receiving over 50 emails advising an item was out of stock hhb
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Purchasing from the Works
Great value, fast delivery
0
Bendrinti
AL
Anne Lankshear
Patvirtinta „Feefo“
GBR
10 months ago
Ką Anne Lankshear sakė apie The Works:
Good experience
Three books ordered at a good price, swiftly delivered with no hassle and in new condition. Will enjoy reading.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Great books
Excellent variety of books and offers
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Poor quality
Some items poor quality and fell apart with test use . was only a few pound so not worth my time and effort to rectify . I feel like a child could have choked on the pieces
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
Please accept our sincere apologies that you were disappointed with the quality of your items.
We can confirm that any items can be returned to any one of our stores.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Don't bother
It took 3 weeks to get my order, I contacted them twice and was just told to wait. One item was missing and the box was damaged when it finally arrived. Wish I'd never bothered.
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to the warehouse relocating.
We are working closely with our warehouse team to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has issued a refund for the missing item from your order.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.