Inspiring and empowering customers to read, learn, create and play
Paslauga
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
reitingai per pastaruosius metus
Rodomos visos 269,282 apžvalgos (-ų)
Patikimas klientas
Patvirtinta „Feefo“
8 months ago
Quick delivery and cost effective productse
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
8 months ago
Great. Issue resolved and items received.
Aftere I reported not receiving my items after a period of 12 days, I contacted the company and was advised that there had been delays due to a warehouse move. I was offered a full refund or a wait...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
8 months ago
Never received the books we ordered for a preschool.
We ordered books for the christmas grotto in November and was stated that it would arrive within 10 working days. When I phoned up after this time had passed, I was told that they were probably lost...
Skaityti daugiau
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund, unfortunately due to the warehouse relocating we were unable to resend.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
8 months ago
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
8 months ago
10/10 always
It's just my favourite store.
I'm a big romance reader and the experience is always fantastic, because there is always sooo many options.
Apart from the delivery time, which is temporary anyways, it...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
8 months ago
Good communication. Very quick reply- goods ready the following day. Very efficient
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.