Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

The Works Atsiliepimai | Klientų aptarnavimo atsiliepimai apie {{merchantUrl}} | „Feefo“

SW

Sandra Wilkerson

Patvirtinta „Feefo“

GBR

8 months ago

Ką Sandra Wilkerson sakė apie The Works:

Lovely set of books

Good service online, better than the shop

0

Patikimas klientas

Patvirtinta „Feefo“

8 months ago

Worst experience ever

Worst experience of buying online ever it took 3 mad half weeks to arrive with no message to say it’s coming this late and no updates when I log in , could have gone to china and bought something and...

Skaityti daugiau

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards. The Works.

0

AC

Ann Cox

Patvirtinta „Feefo“

GBR

8 months ago

Ką Ann Cox sakė apie The Works:

Disappointed customer

Orders are placed, ten days go by, part order or whole order is cancelled by The Works. You then get a refund for part of the order and the other part doesn’t turn up either. I have had to chase them...

Skaityti daugiau

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear about the issues that arose with your online order. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

Patikimas klientas

Patvirtinta „Feefo“

8 months ago

Chaos in warehouse

Diary was good quality, but order placed 6 November and finally delivered 1 December. Not good enough. Warehouse move quoted for delay but obviously v badly organised. Also I ordered an A4...

Skaityti daugiau

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear about the issues that arose with your online order. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

Patikimas klientas

Patvirtinta „Feefo“

8 months ago

Shop was opened a couple of minutes early for me as I stood in the rain. Very good customer service - help given to find what I was looking for.

0

SM

susan Martin

Patvirtinta „Feefo“

GBR

8 months ago

Ką susan Martin sakė apie The Works:

Very bad service

Did not receive order after 4 weeks. Kept chasing it but was told they could not guarentee delivery

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that you had to cancel your online order. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

ED

Emma Doody

Patvirtinta „Feefo“

GBR

8 months ago

Ką Emma Doody sakė apie The Works:

Really pleased with purchase

Easy to place order. Absolutely over the moon with my books. Quick delivery Love getting my books from the works. Its my go to place for Spayed edges.

0

Patikimas klientas

Patvirtinta „Feefo“

8 months ago

0

CT

Caitlin Hardisty-Taylor

Patvirtinta „Feefo“

8 months ago

Ką Caitlin Hardisty-Taylor sakė apie The Works:

2 and a half weeks wait

Unfortunately I had hadn’t heard about my order for 2 and a half weeks after the confirmation email. When I tried to track it, it just kept saying ‘Order Placed’. Because of this I had to email,...

Skaityti daugiau

0

Patikimas klientas

Patvirtinta „Feefo“

8 months ago

Recommend The Works

The works were really helpful and let me know when my order was ready to ship and pick up.

0

„The Works“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?