Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

The Thinking Traveller Atsiliepimai | Klientų aptarnavimo atsiliepimai apie https://www.feefo.com/reviews/the-thinking-traveller | „Feefo“

Patikimas klientas

Patvirtinta „Feefo“

6 years ago

Top class

Superb selection of Villas. Very approachable to deal with. Great local knowledge and in house cook was superb. Garden and ambience at villa was wonderful and very relaxing experience

Atsiliepimai apie gaminius

Pirkimo data: 01/06/2019

0

TL

Tobias Lenz

Patvirtinta „Feefo“

6 years ago

Ką Tobias Lenz sakė apie The Thinking Traveller:

Keine Probleme, alles reibungslos abgewickelt.

Atsiliepimai apie gaminius

Pirkimo data: 01/06/2019

0

Patikimas klientas

Patvirtinta „Feefo“

6 years ago

Best Booking Agent I've Used

This was the 2nd time I have used thinking traveller and the team were fantastic to work with. Nothing was too much trouble, they were on hand when I needed them, even fixing a booking error I made...

Skaityti daugiau

Atsiliepimai apie gaminius

Pirkimo data: 09/06/2019

0

Patikimas klientas

Patvirtinta „Feefo“

6 years ago

Casa Agave is just wonderful!

It is great to be looked after so well - from moment of booking to leaving the villa!

Atsiliepimai apie gaminius

Pirkimo data: 01/06/2019

0

RH

Rene Held

Patvirtinta „Feefo“

6 years ago

Ką Rene Held sakė apie The Thinking Traveller:

Wunderschöner Urlaub

Ein perfekt organisierter Aufenthalt in einem ganz außergewöhnlichen Habitat. Absolut empfehlenswert und für uns definitiv nicht das letzte Mal...

Atsiliepimai apie gaminius

Pirkimo data: 08/06/2019

0

Patikimas klientas

Patvirtinta „Feefo“

6 years ago

The house was 100% as expected and the local contact was very effective

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you so much for your lovely feedback, we will pass on your feedback to our local team who will be delighted to hear you kind words!

Atsiliepimai apie gaminius

Pirkimo data: 05/06/2019

0

Patikimas klientas

Patvirtinta „Feefo“

6 years ago

Very knowledgeable and helpful staff

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

Thank you for your wonderful feedback!

Atsiliepimai apie gaminius

Pirkimo data: 08/06/2019

0

MM

Marlio Martins

Patvirtinta „Feefo“

6 years ago

Ką Marlio Martins sakė apie The Thinking Traveller:

5 stars to Marea but 3 to Il Cappero based on the lack of transparency about the fact that the air conditioners in the living and dining room do not work and make it impossible to use that area of...

Skaityti daugiau

Eve Templeton - Client Relations Manager

The Thinking Traveller

6 years ago

Whilst I am pleased to hear that you enjoyed your time at Marea, I am really sorry to hear about the issues with the air conditioning in the living and dining rooms during your stay at Il Cappero. Having spoken with our local team, I am pleased to hear that the units concerned were repaired two days into your stay and are now working properly, however we are sorry that these issues had a negative impact on your stay.

MM

Marlio Martins

6 years ago

Eve, I regret to say that you’re getting inaccurate information from the local team. While a technician went to the house to work on the units, the problem was not solved during my entire stay. I'd bet that you’ll get more complaints from clients in the upcoming hot summer days.

Atsiliepimai apie gaminius

Pirkimo data: 08/06/2019

0

RK

Roger Kirby

Patvirtinta „Feefo“

Millbrook

6 years ago

Ką Roger Kirby sakė apie The Thinking Traveller:

Property & Local Support 1st Rate; Central Office Irksome

The Eastern Sicilian Villa and staff excellent. Local TTT support by Barbara Meli exceptional, almost heroic in addressing an emergency. Central office officious and left doubts about its actual...

Skaityti daugiau

Eve Templeton - Client Relations Manager

The Thinking Traveller

6 years ago

We are all really pleased to hear that you enjoyed your time in Sicily with us and that Barbara was on hand to ensure everything ran smoothly during your stay. I am however sorry to hear that you were disappointed following your interactions with our London office. This certainly does not sound in line with the service we pride ourselves on. Due to extraordinary circumstances and movements, I can see you were in contact with an unusually large number of people for which we apologise. The €30 cook booking fee was introduced some years ago throughout our portfolio in an effort to minimise last-minute cancellation, however, this is certainly something we will be reviewing. Thank you for taking the time to send over your feedback.

RK

Roger Kirby

6 years ago

the 30 E fee cd achieve the non-cancellation objective simply by making it refundable if cook not cancelled

Atsiliepimai apie gaminius

Pirkimo data: 08/06/2019

0

Patikimas klientas

Patvirtinta „Feefo“

6 years ago

Everything well organised thanks.

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

6 years ago

We are glad to be of service and look forward to welcoming you back to The Thinking Traveller in the near future!

Atsiliepimai apie gaminius

Pirkimo data: 08/06/2019

0

„The Thinking Traveller“ apžvalgos

Villa EliaDaugiau šio produkto apžvalgų (7)Peržiūrėti produkto interneto svetainęGreat ambience, superb in house cooks, very relaxing, super pool. Good experience

Casina EliaDaugiau šio produkto apžvalgų (5)Peržiūrėti produkto interneto svetainęGreat villa - had a few issues, the fridge leaked and there was electrical issues but the local support was there straight away to fix it.

Trullo Terra DolceDaugiau šio produkto apžvalgų (9)Peržiūrėti produkto interneto svetainęAbsolut einzigartig! Immer wieder.

The Thinking Traveller - Corsica - A TorraDaugiau šio produkto apžvalgų (1)Peržiūrėti produkto interneto svetainęthe house was exactly as advertised on the website, so our expectations were fully met.

The Thinking Traveller - Sicily - SighilliDaugiau šio produkto apžvalgų (2)Peržiūrėti produkto interneto svetainęStunning location - never tired of the view. Loved the different seating areas outside so plenty of personal space if needed.

MareaDaugiau šio produkto apžvalgų (3)Peržiūrėti produkto interneto svetainęFantastic house, well equipped, amazing location

The Thinking Traveller - Sicily - Masseria GargalloDaugiau šio produkto apžvalgų (4)Peržiūrėti produkto interneto svetainęSee prior comment re Customer Experience

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?