Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

The Thinking Traveller Atsiliepimai | Klientų aptarnavimo atsiliepimai apie https://www.feefo.com/reviews/the-thinking-traveller | „Feefo“

Rodomos visos 1,037 apžvalgos (-ų)

Patikimas klientas

5 years ago

Pirkimo data: 01/06/2019

Top class

Superb selection of Villas. Very approachable to deal with. Great local knowledge and in house cook was superb. Garden and ambience at villa was wonderful and very relaxing experience

Atsiliepimai apie gaminius

Tobias Lenz

5 years ago

Pirkimo data: 01/06/2019

Ką Tobias Lenz sakė apie The Thinking Traveller:

Keine Probleme, alles reibungslos abgewickelt.

Atsiliepimai apie gaminius

Patikimas klientas

5 years ago

Pirkimo data: 09/06/2019

Best Booking Agent I've Used

This was the 2nd time I have used thinking traveller and the team were fantastic to work with. Nothing was too much trouble, they were on hand when I needed them, even fixing a booking error I made...

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Atsiliepimai apie gaminius

Patikimas klientas

5 years ago

Pirkimo data: 01/06/2019

Casa Agave is just wonderful!

It is great to be looked after so well - from moment of booking to leaving the villa!

Atsiliepimai apie gaminius

Rene Held

5 years ago

Pirkimo data: 08/06/2019

Ką Rene Held sakė apie The Thinking Traveller:

Wunderschöner Urlaub

Ein perfekt organisierter Aufenthalt in einem ganz außergewöhnlichen Habitat. Absolut empfehlenswert und für uns definitiv nicht das letzte Mal...

Atsiliepimai apie gaminius

Patikimas klientas

5 years ago

Pirkimo data: 05/06/2019

The house was 100% as expected and the local contact was very effective

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

5 years ago

Thank you so much for your lovely feedback, we will pass on your feedback to our local team who will be delighted to hear you kind words!

Atsiliepimai apie gaminius

Patikimas klientas

5 years ago

Pirkimo data: 08/06/2019

Very knowledgeable and helpful staff

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

5 years ago

Thank you for your wonderful feedback!

Atsiliepimai apie gaminius

Marlio Martins

5 years ago

Pirkimo data: 08/06/2019

Ką Marlio Martins sakė apie The Thinking Traveller:

5 stars to Marea but 3 to Il Cappero based on the lack of transparency about the fact that the air conditioners in the living and dining room do not work and make it impossible to use that area of...

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Eve Templeton - Client Relations Manager

The Thinking Traveller

5 years ago

Whilst I am pleased to hear that you enjoyed your time at Marea, I am really sorry to hear about the issues with the air conditioning in the living and dining rooms during your stay at Il Cappero. Having spoken with our local team, I am pleased to hear that the units concerned were repaired two days into your stay and are now working properly, however we are sorry that these issues had a negative impact on your stay.

Marlio Martins

5 years ago

Eve, I regret to say that you’re getting inaccurate information from the local team. While a technician went to the house to work on the units, the problem was not solved during my entire stay. I'd bet that you’ll get more complaints from clients in the upcoming hot summer days.

Atsiliepimai apie gaminius

Roger Kirby

Millbrook

5 years ago

Pirkimo data: 08/06/2019

Ką Roger Kirby sakė apie The Thinking Traveller:

Property & Local Support 1st Rate; Central Office Irksome

The Eastern Sicilian Villa and staff excellent. Local TTT support by Barbara Meli exceptional, almost heroic in addressing an emergency. Central office officious and left doubts about its actual...

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Eve Templeton - Client Relations Manager

The Thinking Traveller

5 years ago

We are all really pleased to hear that you enjoyed your time in Sicily with us and that Barbara was on hand to ensure everything ran smoothly during your stay. I am however sorry to hear that you were disappointed following your interactions with our London office. This certainly does not sound in line with the service we pride ourselves on. Due to extraordinary circumstances and movements, I can see you were in contact with an unusually large number of people for which we apologise. The €30 cook booking fee was introduced some years ago throughout our portfolio in an effort to minimise last-minute cancellation, however, this is certainly something we will be reviewing. Thank you for taking the time to send over your feedback.

Roger Kirby

5 years ago

the 30 E fee cd achieve the non-cancellation objective simply by making it refundable if cook not cancelled

Atsiliepimai apie gaminius

Patikimas klientas

5 years ago

Pirkimo data: 08/06/2019

Everything well organised thanks.

Graca Mutseyami - Client Relations Representative

The Thinking Traveller

5 years ago

We are glad to be of service and look forward to welcoming you back to The Thinking Traveller in the near future!

Atsiliepimai apie gaminius

Negavote kvietimo palikti atsiliepimą?

Apie „The Thinking Traveller“

The Thinking Traveller is a specialist company offering exclusive access to some of the most desirable villas in the Mediterranean. Backed by their passion for the Mediterranean lifestyle, their expert local knowledge and award-winning support they will ensure you have the very best holiday in one of their villas. All properties are exclusive to The Thinking Traveller, so you won't find them on other websites and The Thinking Traveller has full control of quality and availability.

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020 7377 8518

The Old Truman Brewery, 91-95 Brick Lane, London, London, E1 6QL, United Kingdom

Klientų aptarnavimo tarnyba

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„The Thinking Traveller“ apžvalgos

Villa EliaDaugiau šio produkto apžvalgų (7)Peržiūrėti produkto interneto svetainęGreat ambience, superb in house cooks, very relaxing, super pool. Good experience

AcquamarinaDaugiau šio produkto apžvalgų (9)Peržiūrėti produkto interneto svetainęA unique place ideally situated over a factually private beach. Consistent interior design with semblances of fox and hound style. Natural shadow directly around the villa providing a very pleasant...Read all

Casina EliaDaugiau šio produkto apžvalgų (5)Peržiūrėti produkto interneto svetainęGreat villa - had a few issues, the fridge leaked and there was electrical issues but the local support was there straight away to fix it.

Casa AgaveDaugiau šio produkto apžvalgų (6)Peržiūrėti produkto interneto svetainęWe spent two fantastic weeks at Casa Agave, early June 2019. The villa is very well equipped, we enjoy cooking and the kitchen was great, excellent choice of pots and pans! The garden is excellently...Read all

Trullo Terra DolceDaugiau šio produkto apžvalgų (9)Peržiūrėti produkto interneto svetainęAbsolut einzigartig! Immer wieder.

The Thinking Traveller - Corsica - A TorraDaugiau šio produkto apžvalgų (1)Peržiūrėti produkto interneto svetainęthe house was exactly as advertised on the website, so our expectations were fully met.

The Thinking Traveller - Sicily - SighilliDaugiau šio produkto apžvalgų (2)Peržiūrėti produkto interneto svetainęStunning location - never tired of the view. Loved the different seating areas outside so plenty of personal space if needed.

MareaDaugiau šio produkto apžvalgų (3)Peržiūrėti produkto interneto svetainęFantastic house, well equipped, amazing location

The Thinking Traveller - Sicily - Masseria GargalloDaugiau šio produkto apžvalgų (4)Peržiūrėti produkto interneto svetainęSee prior comment re Customer Experience

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?