They bent over backwards to get me my order despite the fat that I wasn't about at the time of delivery or to collect from the place I thought I could collect it from.
Ruby
Tate Online Shop
6 years ago
Hi Jo-Anne,
Thank you for taking the time to leave a review. We were more than happy to help with the reschedule of your order - sometimes deliveries don't come quite when we want them too! Great to hear you have received the book now, I hope your friend enjoys the Picasso Catalogue.
Best wishes,
Ruby, Customer Services
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0
Bendrinti
Patikimas klientas
6 years ago
Pirkimo data: 01/08/2018
Arrived quickly - robust packaging
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0
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AM
Anne Mcdonald
6 years ago
Pirkimo data: 27/07/2018
Ką Anne Mcdonald sakė apie Tate Online Shop:
Excellent
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0
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Patikimas klientas
6 years ago
Pirkimo data: 22/07/2018
Keine Bestellbestätigung und keine Nachricht, dass Ware verschickt wurde erhalten. Ansonsten hat alles gut geklappt.
Great service from an employee when I ran into difficulties with checkout. Was an IT issue but the staff member helped me to get the items I wanted at the correct prices.
Yes, I would recommend the Tate Shop. Lots to choose from, but I did need to persevere to find the items I wanted. I need to look again at how you categorise your items for sale - eg period, artist,...
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Ruby
Tate Online Shop
6 years ago
Thank you for your lovely review of our shop and your great feedback. We appreciate the item you took to pass on these suggestions which we can use to help improve the searching and layout of our website. I have passed your comments onto the team, and hopefully next time you shop you'll be able to find those trays easier!
Best wishes,
Ruby, Tate Online Shop
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Ruby
Tate Online Shop
6 years ago
Thanks for the feedback. We'll definitely be keeping the 'Bigger Splash' range in stock. It's a best seller and we love them too!
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate.
Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate.
Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.