I got a call right after getting a quote. The call centre staff explains everything I need. Delightful experience.
CX
SPCA Pet Insurance
2 years ago
Hi Bella,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Atsiliepimai apie gaminius
Pirkimo data: 27/09/2023
0
Bendrinti
KM
Kerry Murphy
Patvirtinta „Feefo“
3 years ago
Ką Kerry Murphy sakė apie SPCA Pet Insurance:
The sales person was highly respectful while informing me about the insurance.
CX
SPCA Pet Insurance
3 years ago
Hi Kerry,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Atsiliepimai apie gaminius
Pirkimo data: 22/09/2023
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
I didn't expect to spend 30 minutes on the phone with the person. Although she was very professional, I think it should be stated that the call will take about 30mins as she called me around 7pm,...
Skaityti daugiau
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for sharing your review with us, I am sorry to hear about any inconveniences that may have been caused.
We appreciate you bringing this to our attention as this is not how we would like for our customers to feel about their experience with us. Your feedback has been passed to the relevant team as we are always trying to understand new ways we can better assist our customers.
If you did have any queries regarding what was discussed during your call with us, please let us know and I will arrange for one of our team members to contact you on your behalf.
Kind regards,
Scott
Atsiliepimai apie gaminius
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for sharing your review with us, we appreciate your feedback.
Kind regards,
Scott
Woman over the phone was friendly and good at letting me ask questions.
CX
SPCA Pet Insurance
3 years ago
Hi Elicia,
We are pleased to hear that you have enjoyed our service and that you have been left feeling informed of your cover.
Thank you for sharing your feedback, we appreciate your review.
Kind regards,
Scott
Very professional customer service from Peter. He started a policy over the phone for me for my cat. Went through everything thoroughly, was happy with the outcome.
CX
SPCA Pet Insurance
3 years ago
Hi Georgia,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Both email and phone communication was excellent.
product offered seems to be exactly what we need and brings a certain amount of peace of mind.
CX
SPCA Pet Insurance
3 years ago
Hi Michael,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Scott
Fantastic customer service, super friendly and really helpful and sympathetic to my pets’ circumstances. Affordable prices and wonderful to deal with.
CX
SPCA Pet Insurance
3 years ago
Hi Holly,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Hi there,
It is a pleasure to hear about the value you have found through your policy.
Thank you for providing us with your review, we appreciate your feedback.
Kind regards,
Scott
Excellent service by Peter, very patient and informative. The bonus 3 free months is a great. Thank you.
CX
SPCA Pet Insurance
3 years ago
Hi Sheila,
We are delighted to hear of the excellent service that you received when speaking with our team member and that you have been left feeling pleased with your policy.
Thank you for taking the time to share your kind words with us, we really appreciate it.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.