I am still with this broker for my insurance but they were not very good at dealing with the COVID situation. Not because they denied cover but they never called me back and just ignored my emails. ...
Skaityti daugiau
Lauren Charlesworth
smei
6 years ago
Thank you for response, I can see that you contacted uson the 16thApril to query the cover for COVID-19 under your policy, we explained as per your policy wording and a claim was sent to your insurer the same day. Allianz responded to you by email on the 21st April explaining why the claim was rejected and the reasons for this, we were not contacted again until your renewal in May.
Should you have any further queries, or wish to discuss this matter further please do not hesitate to get in touch on 0330 134 4602.
Kind Regards,Lauren Charlesworth
SME Insurance Services
Pirkimo data: 04/08/2020
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
6 years ago
Ką Trusted Customer sakė apie smei:
Still waiting for you to send policy please
Lauren Charlesworth
smei
6 years ago
I can confirm that your documents have been resent to the email address we hold on file for you again today.
Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
Pirkimo data: 13/08/2020
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
6 years ago
Ką Trusted Customer sakė apie smei:
They gave us what we needed, that’s why we go back to them and yes I would recommend them.
Very thorough in getting the correct cover at a fair price.
Initial response was outside the expected time, but once engaged all went forward very easily.
WHEN A CUSTOMER CALLS AND CALLS AND CALLS AND CALLS ASKING FOR THEIR POLICY SEND IT
Lauren Charlesworth
smei
6 years ago
Thank you for your response, I can see the documents were emailed on the 5th, and 13th ofAugust this year, however I have resent these to both the email addresses we hold for you today and they should be received soon.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.