Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Sephora Atsiliepimai | Klientų aptarnavimo atsiliepimai apie {{merchantUrl}} | „Feefo“

Rodomos visos 180,361 apžvalgos (-ų)

Maria

Patvirtinta „Feefo“

GBR

23 days ago

Ką Maria sakė apie Sephora:

Poor customer service

I ordered two products from Sephora on the 30th of June. I only received the items on the 23rd of July. So something that should have been taken a few days took almost a month. The original order was...

Skaityti daugiau

Barbara

Sephora

22 days ago

Hello, Thank you for sharing your feedback. We sincerely apologies for the delay with your delivery, and the overall experience. This falls below our standards. We have shared your feedback with our team to address these issues and improve our service moving forward. We understand your frustration and appreciate you bringing this to our attention. Best, The Sephora Team

Patikimas klientas

Patvirtinta „Feefo“

24 days ago

Let down

Bought born thos way foundation. Used colour match bit product is wrong colour. Would just go to boots and purchase a product from there in future and get my boots points. Other products I wanted...

Skaityti daugiau

Barbara

Sephora

22 days ago

Hi there, Thank you for your feedback. We are sorry to hear that the foundation shade was incorrect and that the items you wanted were out of stock.If you need assistance with returns or finding your correct shade, please reach out to our customer care team. We appreciate you bringing this to our attention and hope to provide a better experience in the future. Best, The Sephora Team

Patikimas klientas

Patvirtinta „Feefo“

24 days ago

Sandra Relihan

Patvirtinta „Feefo“

IRL

25 days ago

Ką Sandra Relihan sakė apie Sephora:

Ten star ⭐

Excellent… I could not fault a single thing

Patikimas klientas

Patvirtinta „Feefo“

25 days ago

Great

Patikimas klientas

Patvirtinta „Feefo“

26 days ago

Responsive service

Good. When the wheels fell off with my courier delivery. Sephora representative was on hand/accessible and got a replacement sent out fast. Appreciated.

Klaudia Gorska

Patvirtinta „Feefo“

26 days ago

Patikimas klientas

Patvirtinta „Feefo“

26 days ago

Great Customer Service

Had a recent blip with the incorrect order being dispatched which is my first time having had an issue and they put it right straight away. Very impressed.

Karen Coles

Patvirtinta „Feefo“

GBR

26 days ago

Ką Karen Coles sakė apie Sephora:

Excellent!

Very easy to use website. Incredibly fast despatch and delivery. A good choice of brands too.

Patikimas klientas

Patvirtinta „Feefo“

28 days ago

Stay away from Sephora

I returned an unopened item two weeks via mail and never received my refund. A shame. I absolutely would not recommend Sephora. Shady business practice.

Vanessa

Sephora

28 days ago

Hi Thank you for your feedback and we are sorry to hear you have not received a refund for your return. Our team will be in touch shortly to assist you further. Kind Regards, Sephora UK Customer Care

Patikimas klientas

27 days ago

And still I have not received my refund. It has been the most painful process working with Sephora customer service. Avoid Sephora at all costs… they took my money! I have no product and no money.

Negavote kvietimo palikti atsiliepimą?

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Sephora“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?