From initial contact to the 10 days I spent on Thomas Hardy the service was excellent.
Riviera Travel
Riviera Travel
18 days ago
It's wonderful to hear that you had such an excellent experience with us, from your initial contact right through to your 10-day holiday on the Thomas Hardy. We truly appreciate you taking the time to share your feedback.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
18 days ago
We are delighted to hear that you had such an enjoyable 10 days aboard the Thomas Hardy. It's wonderful that you found the staff to be friendly and helpful, and we appreciate you highlighting the excellent support you received from Tony and Lisa, especially with their thoughtful advice on tours. We hope to welcome you back on another Riviera holiday in the future.
Flights, Coach travel and food was fine. The whole tour felt like Riviera's finance team had had too much of an influence in its makeup
Riviera Travel
Riviera Travel
18 days ago
Thank you for taking the time to share your feedback regarding your recent experience. We are sorry to hear that the overall makeup of the tour did not meet your expectations. We appreciate you letting us know that the flights, coach travel, and food were satisfactory.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
18 days ago
We are sorry that the tour and hotels failed to meet your expectations. If you would like to email us at info@rivieratravel.co.uk we can investigate any issues you had and respond to these.
Difficult to get hold of by phone but I was called back after 4 hours. Felt cared for and listened to organisation was well coordinated
Riviera Travel
Riviera Travel
18 days ago
We are so pleased to hear that you felt cared for and listened to. It is wonderful to know that our organisation was well coordinated and that your experience met your expectations. We appreciate you taking the time to share your feedback.
Atsiliepimai apie gaminius
Įkelta medija
Peržiūrėti visą mediją (2)
Riviera Travel
Riviera Travel
18 days ago
We are delighted to hear that you had a perfect cruise on the Douro River, from start to finish in Porto. It's wonderful that you enjoyed the excursions, even with the personal challenges you experienced due to mobility issues. We understand that navigating cobbled streets can be difficult, and we appreciate you sharing how you found relaxation onboard instead. We are also pleased the weather was favourable and that you enjoyed the wine tasting and sampling of Portuguese dishes.
Exceptional and all we could wish for staff went the extra mile for us all
Riviera Travel
Riviera Travel
18 days ago
We are so pleased to hear that your experience was exceptional and that our staff went the extra mile for you. We appreciate you taking the time to share your feedback.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
18 days ago
It’s wonderful to hear that your recent cruise on the Seine exceeded your expectations. We are delighted that you enjoyed the convenience of our moorings and the seamless arrangements for excursions. It’s also fantastic to know that the all-inclusive nature of the holiday, from meals and drinks to entertainment, contributed positively to your experience. We pride ourselves on the quality of our cabins and are pleased yours was lovely and well-serviced. The exceptional hospitality and catering staff are a testament to our team's dedication, and we’re thrilled they made such a positive impression. We appreciate you highlighting the Seine as an exceptional journey, and we’re glad that your travel with Eurostar provided a comfortable and hassle-free start to your holiday.
Pirkimo data: 04/09/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
19 days ago
Excellent
Riviera Travel
Riviera Travel
18 days ago
Thank you for your wonderful feedback. We are delighted to hear you had such a positive experience with our service.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
18 days ago
Thank you for your wonderful feedback. We are delighted to hear that you found your overall experience excellent, and that Jonathan was a great guide. We appreciate you sharing your thoughts on the evening drive through Paris.
The travel, the ship, the staff, the service, the excursions, the food and drink - I can't fault it.
Riviera Travel
Riviera Travel
18 days ago
It's wonderful to hear that you had such a faultless experience with us. We are delighted that you enjoyed all aspects of your journey, from the travel and ship to the staff, service, excursions, and food and drink.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
18 days ago
We are absolutely delighted to hear that you had a fantastic experience on the Seine, Paris and Normandy River Cruise. It's wonderful to know that you found every aspect of your journey, from the travel and ship to the staff, service, excursions, and food and drink, to be faultless. Your feedback is greatly appreciated.
Thank you for your wonderful feedback! We are delighted to hear that your experience was excellent in all respects. We truly appreciate you taking the time to share your thoughts.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
18 days ago
Thank you for your wonderful feedback regarding your recent Seine Paris and Normandy River Cruise. We are delighted to hear that you found your experience to be excellent and fairly relaxed.
Good tour rep was was very diligent. Pre tour information was very useful.
Riviera Travel
Riviera Travel
18 days ago
We are so pleased to hear that you had a positive experience on your tour and that our tour representative was so diligent. We're also happy that you found the pre-tour information to be very useful.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
18 days ago
We are delighted to hear that you enjoyed the variety of experiences on your holiday, finding the destinations interesting and unique. It's wonderful that you appreciated the balance between guided walks and free time.
Pirkimo data: 05/09/2026
0
Bendrinti
PA
Paul
Patvirtinta „Feefo“
GBR
19 days ago
Ką Paul sakė apie Riviera Travel:
Mainly head office needs looking at customer service
Riviera Travel
Riviera Travel
18 days ago
We are sorry to hear that your experience with our head office customer service did not meet your expectations. If you would like us to look into any issues you had please email us at info@rivieratravel.co.uk.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
18 days ago
Thank you for taking the time to share your feedback regarding your recent experience. We are sorry to hear that your stay did not fully meet your expectations and that you found the hotel tired. We appreciate you letting us know your thoughts and hope that your next experience with us will be an improvement.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.