Was not given sufficient time to be in for delivery and to be able to open garden gate. I was out of the house for a couple of hours and it was dumped by my front door.
primrose-uk
Primrose
1 month ago
We’re really sorry about the delivery experience and that you weren’t given enough notice to be in and open your garden gate. Thanks for letting us know — your feedback helps us review this with our delivery partners and improve.
Atsiliepimai apie gaminius
primrose-uk
Primrose
1 month ago
Thanks for your feedback; I’m sorry the cushions aren’t as comfortable as you’d hoped. We really appreciate you sharing this, as it helps us improve future designs.
Pirkimo data: 29/07/2026
0
Bendrinti
BW
Brenda Ward
Patvirtinta „Feefo“
GBR
1 month ago
Ką Brenda Ward sakė apie Primrose:
Excellent,
primrose-uk
Primrose
1 month ago
Hi Brenda. That’s a fantastic review, thanks! Always happy to help, so let us know if you need anything else.
Atsiliepimai apie gaminius
primrose-uk
Primrose
1 month ago
Thank you, Brenda – we’re delighted everything arrived quickly and safely, and that it’s just what you needed. 🌿
Pirkimo data: 20/08/2026
0
Bendrinti
KW
Kenneth Williams
Patvirtinta „Feefo“
GBR
1 month ago
Ką Kenneth Williams sakė apie Primrose:
First class 10/10
primrose-uk
Primrose
1 month ago
Thank you so much, Kenneth – we’re delighted you had a first-class experience with us! 🌟
Atsiliepimai apie gaminius
primrose-uk
Primrose
1 month ago
Thanks so much, Kenneth – we’re delighted you love your planters and that the replacement arrived quickly. 🌷 Your kind words about our after‑sales service mean a lot to us, and we really appreciate the 10/10 and your support.
Pirkimo data: 20/08/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
Very good service that delivery let them down
primrose-uk
Primrose
1 month ago
Thanks for the kind words about our service, and I’m really sorry the delivery let things down on this occasion. We try hard to get these things right – your feedback will help us improve.
Atsiliepimai apie gaminius
primrose-uk
Primrose
1 month ago
Thanks so much for your feedback! I hope it works just as well as it looks when you start using it.
primrose-uk
Primrose
1 month ago
Thanks for letting us know it’s working! If you need help with anything else, just ask.
primrose-uk
Primrose
1 month ago
Thank you for your feedback and I’m glad you’re pleased with the water feature, but I’m really sorry about the poor delivery experience. We try to meet a much higher standard, so please email us with your order details so we can look into this and raise it with the courier.
Thank you for your lovely feedback – we’re delighted your awning arrived on time and well packaged, and hope you enjoy using it!
Atsiliepimai apie gaminius
primrose-uk
Primrose
1 month ago
Thank you for the lovely feedback and for flagging the bracket/instruction mismatch – I’ll pass this on to our product team so we can update the fitting guide for the newer brackets.
The service was great and my order was delivered within a few days.
primrose-uk
Primrose
1 month ago
Thanks, Tony – we’re delighted to hear your Kennet 6 seater set arrived quickly and that you were happy with our service. Enjoy your new patio furniture!
Atsiliepimai apie gaminius
primrose-uk
Primrose
1 month ago
Thanks, Tony – we’re pleased you found the delivery and assembly smooth and that the patio set looks great, and we appreciate your honest feedback on the material quality, which we’ll pass on to our product team.
primrose-uk
Primrose
1 month ago
Thanks for your feedback, Tony. We’re sorry the parasol didn’t meet your expectations on the tilt function, but glad to hear it was easy to assemble and use.
primrose-uk
Primrose
1 month ago
Thanks for your feedback, Tony – I’m glad they arrived pre-assembled, but I’m sorry to hear the reclining feels stiff and you’re worried about the mechanism. If you’re unhappy or concerned about durability, please contact our customer care team so we can look into this for you.
Very efficient. Kept informed about despatch and delivery.
primrose-uk
Primrose
1 month ago
Thank you, Margaret – we’re delighted you were pleased with the service and delivery updates.
Atsiliepimai apie gaminius
primrose-uk
Primrose
1 month ago
Thank you, Margaret – we’re so pleased you found it easy to order and great value, and that your delivery arrived quickly.
primrose-uk
Primrose
1 month ago
Thank you so much for your lovely feedback, Margaret – we’re delighted to hear you found the trellis sturdy, great value and quickly delivered.
Pirkimo data: 04/08/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
The plant has arrived with cracks. I needed them to move some precious roses urgently, so did not have the opportunity to send them back and had to use them anyway. The items were not cheap they were...
Skaityti daugiau
primrose-uk
Primrose
1 month ago
I’m really sorry to hear this, especially given how important and time‑sensitive your rose move was. Please contact our customer care or returns team with your order details and photos of the damage so we can review what’s happened and see how we can help.
Atsiliepimai apie gaminius
primrose-uk
Primrose
1 month ago
I’m really sorry your planters arrived cracked, especially when you needed them urgently for your roses. Please email our team with your order details and photos so we can look into a suitable resolution for you.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.