The packing and speed of delivery (3 days from ordering on-line) was excellent from Primrose. Delivery driver was efficient and courteous.
primrose-uk
Primrose
1 month ago
Thank you for sharing this – we're delighted your fountain arrived quickly and was so well handled by the delivery team.
Atsiliepimai apie gaminius
primrose-uk
Primrose
1 month ago
Thanks for your feedback and repeat custom – I’m pleased the delivery was so quick, but I’m sorry to hear the new fountain seems less powerful. Please email our team with your order details so we can look into the pump performance and help further.
Arrived scratched in multiple places and not in the best condition. Customer service offered to replace it but they couldn’t guarantee that the next one wouldn’t arrive more scratched. They won’t...
Skaityti daugiau
primrose-uk
Primrose
1 month ago
Thanks for sharing this feedback; I’m really sorry your item arrived in poor condition and that our response felt unsatisfactory. This isn’t the experience we want for our customers – please email us with your order details so we can review this and see what more we can do to help.
Atsiliepimai apie gaminius
primrose-uk
Primrose
1 month ago
Thanks for sharing this; we’re really sorry your item arrived in that condition and that our response left you disappointed. We’ll use your feedback to improve both our quality checks and how we communicate expectations in future.
Very helpful staff when I explained fountain did not work as expected so requested it returned for refund
primrose-uk
Primrose
1 month ago
Thanks for sharing your experience and for your kind words about our staff – I’m glad the return and refund were handled helpfully, and we appreciate your feedback to help us improve.
Atsiliepimai apie gaminius
primrose-uk
Primrose
1 month ago
Thank you for sharing this; I’m really sorry the fountain and replacement pump both failed, and that you felt it wasn’t fit for purpose. Your return and refund will be handled in line with our returns policy, but if anything is still unresolved, please email our customer care team so we can put it right.
Thanks, Jayne! I’m really pleased your planter arrived quickly and was just what you expected.
Atsiliepimai apie gaminius
primrose-uk
Primrose
1 month ago
Thanks, Jayne – we really appreciate your detailed feedback and are glad you were happy with the delivery and packaging; we’ll pass your comments about the missing plug and colour fading to the team so we can improve for the future.
Service was brilliant . Emails responded to and a very minor issue resolved quickly and efficiently
Atsiliepimai apie gaminius
primrose-uk
Primrose
1 month ago
Thank you for your lovely feedback – we’re delighted you’re happy with your purchase! 🌿
primrose-uk
Primrose
1 month ago
Thank you so much for your lovely feedback – we’re delighted your order arrived quickly and that our customer service could help resolve your query so fast.
Thanks for your feedback and for recognising our service. We’re sorry the item itself wasn’t up to standard – please email us with your order details so we can look into this and try to put it right.
Atsiliepimai apie gaminius
primrose-uk
Primrose
1 month ago
Thanks for taking the time to share this, and I’m really sorry the device hasn’t helped with your rodent problem. We try to get it right but clearly haven’t for you here; please email our customer care team with your order details so we can look into this and see what we can do.
primrose-uk
Primrose
1 month ago
Thanks for sharing your experience. We’re sorry the product didn’t help with your mouse/rat problem this time – please email our customer care team with your order details so we can look into this and discuss the next steps.
Pirkimo data: 05/08/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
Great thanks
primrose-uk
Primrose
1 month ago
You’re very welcome! If you need anything else, just let me know.
Atsiliepimai apie gaminius
primrose-uk
Primrose
1 month ago
Thank you for sharing your experience and tips on setup and extra support. If you’d like tailored advice on brackets or installation for your specific product, please email our team with details and they’ll be happy to help.
Thank you for your lovely feedback – we’re delighted your order arrived quickly, safely and in great condition! 🌱
Atsiliepimai apie gaminius
primrose-uk
Primrose
1 month ago
Thank you for your lovely feedback – we’re glad you’re happy with the quality and colour. We do run multi-buy and bulk offers on various items from time to time, so please keep an eye on our website for future discounts.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.