Set up and arrangement is superb.
I had an issue with one of the points in the cover I required.
Kerri from Policy Bee called me in order to fully understand my needs, then discussed it with the...
Skaityti daugiau
PolicyBee
PolicyBee
11 years ago
Thanks so much for your kind words.
I've passed them on to Kerri-Ann and she's pleased you're pleased.
Fingers crossed for a trouble-free year!
Zoe Darrah
Marketing Executive
zoe.darrah@policybee.co.uk
A great buying experience. Mostly because when I telephoned with a query regarding the on-line form, a very helpful lady clarified things for me immediately. Great customer service. Thank you.
Found it hard to contact your service out of hours such as 8am or 6pm. Working full time it was hard for me to contact you between 9am and 5pm.
PolicyBee
PolicyBee
11 years ago
Hello. Sorry to hear you had trouble getting in touch.
The fact we don't have a call centre means we're only in the office to answer calls between 9-5.30, Monday to Friday. If you need us out of hours, please leave a message and we'll call you as soon as we can. Or, if you prefer, use one of our online callback forms and we'll answer your questions by email.
Don't forget our website is always available for quotes. and there's almost every insurance question you can think of answered in our 'School of Risk' https://www.policybee.co.uk/blog/school-of-risk
PLus, you can sign in to your account and change your policy, any time. Just click here https://www.policybee.co.uk/existing-customers/login.aspx
I hope that's OK. Please let us know if there's anything else we can help you with. We promise not to leave you hanging around ...
Zoe Darrah
Marketing Executive
zoe.darrah@policybee.co.uk
I was really impressed with the service provided - in particular the patience demonstrated when seeking to ensure the proposed policy met the needs of a potential new contract.
Pirkimo data: 27/05/2015
0
Bendrinti
Patikimas klientas
11 years ago
The lady I spoke to was incredibly helpful throughout the process.
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.