As simple as I would expect for a form based internet transaction. At least I didn't have to talk to an annoying salesperson trying to upsell and cross sell various other excellent products and...
Skaityti daugiau
PolicyBee
PolicyBee
10 years ago
Glad to hear it was nice and simple. Thanks for your feedback.
By the way, if you do ever need to call, you'll find we're honest and helpful rather than annoying and salesy. I know that's probably not what you're used to from an insurance company but, well, we're not like other insurance companies!
Thanks again and we look forward to speaking to you soon :)
Kerri-Ann Hockley
Head of Customer Service
kerriann.hockley@policybee.co.uk
Very good service. Friendly people to deal with (Jane and Sarah), but I am still concerned that my job is not fully understood, or the tiny risks involved fully appreciated - but that might be down...
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PolicyBee
PolicyBee
10 years ago
Hello. Thanks for letting us know how you feel.
In short, I do understand your concerns but I'd say don't worry – we made doubly sure your insurer knows what you do. In fact, we sourced this policy because we weren't convinced the first insurer we approached really 'got it'.
Rest assured, if there's a claim against you, we're on your side and we'll do everything we can to make sure your insurer pays (if the policy says it should).
And, of course, we're always happy to answer any questions about your policy and its cover. So please feel free to pick our brains, anytime.
Thanks again, and do let us know if there's anything else we can do for you.
Kerri-Ann Hockley
Head of Customer Service
kerriann.hockley@policybee.co.uk
Patikimas klientas
10 years ago
Thank you Kerri-Ann, your response is much appreciated.
Answered my tricky technical queries on a clause in the policy and gave me reassurance that they know what they're doing and would sort out any problems that arose with the insurance. Also a great...
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Pirkimo data: 10/12/2015
0
Bendrinti
Patikimas klientas
10 years ago
Very quick good service
Pirkimo data: 11/12/2015
0
Bendrinti
Patikimas klientas
10 years ago
quick and easy to be able to talk to someone rather than a computer quiz.
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.