„Partyrama“ apžvalgos

Thank you for your feedback. We're sorry to hear that the helium canister didn’t last as long as you expected. As you purchased the helium cylinder only, and not the balloons from us, we don’t have details on the size or type of balloons you used, which can greatly affect how many balloons a cylinder can fill. Balloon size and inflation technique both impact helium usage, so this may explain the difference. Since we haven’t received any prior communication from you about this issue, we would appreciate it if you could email us at sales@partyrama.co.uk with some photos of the balloons you inflated and any other details. This will help us investigate further and find the best way to assist you. Thanks again for bringing this to our attention—we want to ensure you have the best experience possible. Kind Regards Clare

Thank you for reaching out to us. We are sorry you are disappointed with this item. The item should fill: - 30 x 9” Latex Balloons or; - 16 x 11” Latex Balloons or; - 12 x 12” Latex Balloons or; - 14 x 18” Foil Balloons Float Magic is recommended to be used on 9" latex balloons and bigger. If you add too much, the balloon will not hold the weight for long and the floatation time will be shorter than expected. If you add too little and do not coat the entirety of the balloon, helium will still seep out and the flotation time will also be less than expected. Unfortunately there was no balloons purchase on your order, so we are unable to guarentee the quality or size of the balloons. If possible, please email over pictures of the balloons you managed to inflate. Thank you and sorry for any inconvenience caused. Kind Regards Clare - Customer Services

Thank you for your comments. Please note that the smaller items were packed securely inside the helium box. Kindly open it to check the contents.