We are a specialist lending bank, offering a range of savings and lending products in the UK
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reitingai per pastaruosius metus
Paragon nebėra aktyvus „Feefo“ klientas
Rodomos visos 7,696 apžvalgos (-ų)
Patikimas klientas
3 years ago
Oh dear! Awful!
Shocking service. Press buttons this, that, the next thing, then this, then that, then the next thing again then repeat several times. Then you have to explain everything with difficulty to a chatbot...
Skaityti daugiau
Matt
Paragon
3 years ago
Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us recently. Your feedback is important to help us improve for the future.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.
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Bendrinti
TC
Trusted Customer
3 years ago
Ką Trusted Customer sakė apie Paragon:
SO EASY
It is so easy and quick. All the information is easy to understand and very quick to open a savings account.
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Bendrinti
TC
Trusted Customer
Great Yarmouth
3 years ago
Ką Trusted Customer sakė apie Paragon:
It is Nice to actually be able to talk to a customer advisor.
All queries answered by a polite helpful person
Matt
Paragon
3 years ago
Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!
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Patikimas klientas
3 years ago
Problems when an account matures
When an account matures, you must make it easier for the account to be closed and the money sent to the nominated account
Maybe your website doesn't work as well as you think - maybe you don't act...
Skaityti daugiau
Matt
Paragon
3 years ago
Thanks for your feedback. Our processes and policies are designed to protect our customers and our business, but it’s still important to hear your concerns in case there are improvements we’re able to make in the future.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner please get in touch now through our usual customer service channels.
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Bendrinti
Patikimas klientas
3 years ago
Make it difficult to get better rate why don't you!!!!! Grrrr
Tried for over an hour to transfer between Paaragn ISA accounts - clunky website, kept saying no funds available to transfer to new account. Went out came, back in - exactly the same! Rubbish!!
Matt
Paragon
3 years ago
I'm sorry to hear that you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.
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Patikimas klientas
3 years ago
Very easy and very quick to set up.
Easiest to set up ISA I’ve ever had. The website is clean and easy to follow, no complaints here.
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Bendrinti
TC
Trusted Customer
3 years ago
Ką Trusted Customer sakė apie Paragon:
Very helpful
Extremely helpful advice on how to transfer my existing ISA to a new one with Paragon
Matt
Paragon
3 years ago
Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!
0
Bendrinti
TC
Trusted Customer
3 years ago
Ką Trusted Customer sakė apie Paragon:
Quick and easy
Ease of online savings transaction
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Bendrinti
Patikimas klientas
3 years ago
Don’t waste your time
Been 6 weeks, account still not working. Asked to make an opening transfer but this has been declined 3 times and returned to my bank.
Asked to add proof of ownership via a postal code. They...
Skaityti daugiau
Matt
Paragon
3 years ago
We're sorry to hear about the difficulties you've been having with your opening deposit and that you've not had a response to your query yet.
If you have left your name and email address here, we'll be arranging to contact you shortly to resolve this for you. However, if you'd like to speak to us sooner please get in touch now through our regular customer service channels.
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Bendrinti
TC
Trusted Customer
3 years ago
Ką Trusted Customer sakė apie Paragon:
Everything crystal clear for the ordinary customer excellent service
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.