We are a specialist lending bank, offering a range of savings and lending products in the UK
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reitingai per pastaruosius metus
Paragon nebėra aktyvus „Feefo“ klientas
Rodomos visos 7,696 apžvalgos (-ų)
Patikimas klientas
3 years ago
Still have problems following the instructions to renew an account which is about to mature.
I needed to re lnvest half of the money into another fixed loyalty bond, and withdraw the other half to my...
Skaityti daugiau
Matt
Paragon
3 years ago
Thank you for taking the time to provide us with your feedback. I've passed on your comments re: the screen instructions for maturities so they can be taken into account when we next review our processes.
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Trusted Customer
Huddersfield
3 years ago
Ką Trusted Customer sakė apie Paragon:
Loyal customers not informed of new product
Very poor that you offer higher rates to new customers but do not notify customers of the new increased rates on newer issues of the account they hold. Nor do you put the rates up on older issues to...
Skaityti daugiau
Matt
Paragon
3 years ago
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers. Your feedback re: how we apply interest rate changes to our accounts has been passed on to our Savings team, so thank you for taking the time let us know your thoughts.
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Trusted Customer
3 years ago
Ką Trusted Customer sakė apie Paragon:
Excellent customer skills
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Trusted Customer
3 years ago
Ką Trusted Customer sakė apie Paragon:
Excellent customer service
I transferred money from an existing account to another account but chose wrong account, I spoke to staff who were extremely helpful and patient and immediately sorted out account I wanted and...
Skaityti daugiau
Matt
Paragon
3 years ago
Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!
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Patikimas klientas
3 years ago
Switched from savings account to cash ISA
Very helpful and patient man.
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Trusted Customer
3 years ago
Ką Trusted Customer sakė apie Paragon:
Well so easy to understand what you need to do with paragon if you need cha
I have no problem with paragon great company
Matt
Paragon
3 years ago
Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.
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Trusted Customer
Prestwood, Buckinghamshire
3 years ago
Ką Trusted Customer sakė apie Paragon:
Not happy with the service at the present time
My email in the secure section does not appear to have been read.
Matt
Paragon
3 years ago
Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us recently. Your feedback is important to help us improve for the future.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.
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Trusted Customer
3 years ago
Ką Trusted Customer sakė apie Paragon:
Availability feel secureSecurity
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TC
Trusted Customer
3 years ago
Ką Trusted Customer sakė apie Paragon:
Straightforward transaction
Quick and very easy to transfer money from an existing account to another account, details of terms & conditions clearly marked and easy to access
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Bendrinti
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Trusted Customer
3 years ago
Ką Trusted Customer sakė apie Paragon:
Quick and easy to reinvest my funds - happy to stay with you.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.