Good morning,
Thank you for taking the time to leave a review following your recent experience. We are pleased to hear that you are happy with the product; however, we are sorry to learn that you were disappointed with the delivery service.
Our deliveries are carried out by a single driver, and our website does advise that assistance may be required for heavier items. That said, we expect all of our drivers to conduct themselves in a professional and courteous manner at all times.
Providing quality products is at the centre of our ethos as a family-operated business. We have high expectations of all our employees, and your experience from order through to delivery should be nothing short of a pleasant one.
We take all feedback seriously, as it plays an essential role in helping us identify issues and improve our services.
We would like to gather some further information about your experience. A member of our Customer Care Team will be in contact with you shortly to discuss this in more detail, and we hope to work towards a more satisfactory outcome.
Kind regards,
Jenny
Grass247
0
Bendrinti
JR
Jane Rowley
Patvirtinta „Feefo“
GBR
1 month ago
Ką Jane Rowley sakė apie Grass247:
Very pleased with purchase and quality
The service was good from start to finish. The samples arrived quickly, ordering was easy, the prices were competitive and delivery was fast and came the day and time I was advised. The deliveryman...
Skaityti daugiau
0
Bendrinti
DT
DENNIS TAYLOR
Patvirtinta „Feefo“
GBR
1 month ago
Ką DENNIS TAYLOR sakė apie Grass247:
Good
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
plenty to choose from
good service just make shure you cheack your order before clicking
0
Bendrinti
MN
MR DJ NORTH
Patvirtinta „Feefo“
GBR
1 month ago
Ką MR DJ NORTH sakė apie Grass247:
Big thumbs up 👍
Very quick, well packaged.
The courier notified me prior to delivery.
Had already received 2 small samples prior to purchase......so selection was made very easy.
A big thumbs up all round from me.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
Good products at good prices
3rd time ordering from this company. Good prices, quality products and good communication on progress of order.
0
Bendrinti
DK
D P King
Patvirtinta „Feefo“
GBR
1 month ago
Ką D P King sakė apie Grass247:
excellent service
excellent
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
Service was great
0
Bendrinti
MO
Milina Orourke
Patvirtinta „Feefo“
GBR
1 month ago
Ką Milina Orourke sakė apie Grass247:
Excellent value and quality
Excellent
0
Bendrinti
AN
Alan Naylor
Patvirtinta „Feefo“
GBR
1 month ago
Ką Alan Naylor sakė apie Grass247:
Excellent first time service
The service has been excellent. They've dealt with all the queries regarding changing delivery days with no issues and kept me updated throughout.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
