Found a nice airline with good customer service with United at short notice due to industrial action with British Airways
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
7 years ago
All I can say is keep up the good work. Thank you very much.
I just booked the ticket on the internet and I was sent the confirmation plus the E- tickets it was not a problem.
Mavyreen
Globehunters
6 years ago
Thanks for your rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
7 years ago
Competitive prices. Efficient
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
7 years ago
Ką Trusted Customer sakė apie Globehunters:
Price was good, tickets came as promised and no problems at the airport.
Nice and easy!
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
7 years ago
Ką Trusted Customer sakė apie Globehunters:
Really good service will use them again
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
7 years ago
Rebook following Thomas Cook crash
High volume of traffic meant delay in receiving confirmation
Mavyreen
Globehunters
6 years ago
Thanks for your rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
7 years ago
Not satisfied at all
Unfortunately I found the service as a whole quite disjointed and difficult to trust that a good job was being done. It was rather unsettling not to get an immediate receipt for payment and booking...
Skaityti daugiau
Mavyreen
Globehunters
7 years ago
Dear Mr. Sims, We are sorry to hear you had an unsatisfactory experience with Globehunters. Further checking the details of your reservation, we have found that the booking acknowledgment was sent to you at the very same time when you had completed the payment online. This email is a receipt to let you know that your booking has been confirmed, successful and awaiting ticket issuance. You have also been given your Payment Invoice along with the ATOL Certificate just after the Booking Acknowledgment has been sent. Since ticket issuance is a manual process and has to be sent by the airline, sometimes it might take 24hrs to get the ticket issued. We have also made this clear in our Terms and Conditions. British Airways and American Airlines have a code-share agreement for some routes. This is common practice among airlines where-in they share their flight numbers with each other to be able to service routes they don’t directly cater to or have limited capacity. You have booked a code-share flight where the flights are marketed by British Airways and the operating carrier is American Airlines. Therefore, the e-tickets we’ve sent you have American Airlines flight details on it. However, we would like to apologies if this might brought any confusion to you.We hope this addresses your concern. If you need any other info or clarifications, please don't hesitate to get in touch.
Mavyreen
Globehunters
7 years ago
Dear Mr. Sims,
We are sorry to hear you had an unsatisfactory experience with Globehunters.
Further checking the details of your reservation, we have found that the booking acknowledgment was sent to you at the very same time when you had completed the payment online. This email is a receipt to let you know that your booking has been confirmed, successful and awaiting ticket issuance.
You have also been given your Payment Invoice along with the ATOL Certificate just after the Booking Acknowledgment have been sent. Since ticket issuance is a manual process and has to be sent by the airline, sometimes it might take 24hrs to get the ticket issued. We have also made this clear in our Terms and Conditions.
British Airways and American Airlines have a code-share agreement for some routes. This is common practice among airlines where-in they share their flight numbers with each other to be able to service routes they don’t directly cater for or have limited capacity. You have booked a code-share flight where the flights are marketed by British Airways and the operating carrier is American Airlines. Therefore, the e-tickets we’ve sent you have American Airlines flight details on it. However, we would like to apologies if this might brought any confusion to you.
We hope this addresses your concern. If you need any other info or clarifications, please don't hesitate to get in touch.
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
7 years ago
Ką Trusted Customer sakė apie Globehunters:
Living up to the promise
Living up to the promise
Mavyreen
Globehunters
6 years ago
Thanks for your rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
7 years ago
Ką Trusted Customer sakė apie Globehunters:
I'll be happy to provide feedback once the flight is complete
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
7 years ago
Ką Trusted Customer sakė apie Globehunters:
Was worried but Tickets came through eventually.
Was worried, tickets never came through, then could not get through on phones but I think this may have been due to TC clapse. Eventually got through and staff reasurred me. Tickets arrived next...
Skaityti daugiau
Mavyreen
Globehunters
6 years ago
Thanks for your rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
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