We sincerely apologise for the delay you have experienced on your return leg. This was unfortunately due to operational reasons outside of our control. While BA tried their best to minimise the delay they experienced during the morning, air traffic slots did not allow for any time to be made up.
We try our utmost to ensure that delays and disruptions are being kept to a minimum and are sorry that we weren't able to do this on this occasion. We have fed back to BA accordingly.
Atsiliepimai apie gaminius
Pirkimo data: 14/10/2023
0
Bendrinti
MH
Mrs Am Halls
Patvirtinta „Feefo“
3 years ago
Ką Mrs Am Halls sakė apie FlyDirect:
The whole experience was fantastic
Nuria Arocas
FlyDirect
3 years ago
This is what we want, happy clients!
Atsiliepimai apie gaminius
Nuria Arocas
FlyDirect
3 years ago
This is what we want, happy clients!
Pirkimo data: 14/10/2023
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Easy to book. Kept me up to date. Check-in was smooth. Aeroplane was spacious. Cabin team were excellent.
Both the flight out and the return delayed by +90 minutes. I appreciate that's not FlyDirect's direct fault, but nevertheless it clearly detracts from the experience.
Nuria Arocas
FlyDirect
3 years ago
Thank you for your feedback. We're delighted to hear that you found our direct flights to Costa del Sol excellent. However, we do apologize for the delay of 1.5 hours on both of your flights. We understand that this was disappointing, and we regret any inconvenience caused.
Atsiliepimai apie gaminius
Nuria Arocas
FlyDirect
3 years ago
Thank you for your feedback. We're delighted to hear that you found our direct flights to Costa del Sol excellent. However, we do apologize for the delay of 1.5 hours on both of your flights. We understand that this was disappointing, and we regret any inconvenience caused.
Thank you for your review. We're happy that you enjoyed travelling direct to Costa del Sol with us :)
Atsiliepimai apie gaminius
Nuria Arocas
FlyDirect
3 years ago
Thank you for your feedback. We' do apologize for the inconvenience caused and we hope this didn't stop you from having a great time in Costa del Sol :)
Overall excellent only criticism would be
Delays on each flights of 2 hours out and 1hour on return.
Only being able to get 1 drink on a 3 hour flight and no food options maybe make clearer to...
Skaityti daugiau
Nuria Arocas
FlyDirect
3 years ago
Thank you for your feedback. We're happy to hear that you had a great overall experience.
With regards the delays, we do apologize for any inconvenience caused. Regarding the catering service, we state on our website that we provide passengers with a complimentary drink and snack.
Atsiliepimai apie gaminius
Įkelta medija
Peržiūrėti visą mediją (5)
Nuria Arocas
FlyDirect
3 years ago
Thank you for your feedback. We're happy to hear that you had a great overall experience.
With regards the delays, we do apologize for any inconvenience caused. Regarding the catering service, we state on our website that we provide passengers with a complimentary drink or snack.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.