Ką Mr Andrew Gregory-Campbell sakė apie ExoticDirect:
It was easy to set up cover for Chewwie my bearded dragon and also straight forward.i now have piece of mind that incase i require assistance it will be easy.
Alec
ExoticDirect
5 years ago
Hi Andrew, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that your new cover for Chewwie was easy to set up and also that it gives you peace of mind that we're help to help if you ever need assistance. If you ever have any questions about your new policy, or if we can help in any other way, please do contact us and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Excellent - can recommend.
Customer service friendly, helpful, efficient, knowledgeable and reliable on each telephone call experience to date for both a claim and annual renewal. Minimum paperwork, immediately able to handle...
Skaityti daugiau
Alec
ExoticDirect
5 years ago
Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that each time you've needed to contact us, you've found our team to be friendly, helpful, efficient, knowledgeable and reliable. It's also really good to hear that your paperwork and emails were always processed quickly. That you feel able to recommend us to others is a huge compliment - Thank you! Should you ever have any questions about your policy, or if we can help in any other way, please do contact us and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
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Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
No comments
Alec
ExoticDirect
5 years ago
Thank you for your feedback. If you ever have any questions about your policy, or if we can help in any other way, please do contact us and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
0
Bendrinti
ML
Mrs Peggy Lane
Patvirtinta „Feefo“
5 years ago
Ką Mrs Peggy Lane sakė apie ExoticDirect:
Helpful friendly and reassuring staff
Helpful friendly member of staff who reassured me when asked about my pet sherbert during the Covid problem
Alec
ExoticDirect
5 years ago
Hi Peggy, Thank you for giving us this positive review and also for taking the time to add such nice comments about the staff member you spoke to recently. It's great to know that when you called in, it was a friendly conversation and that we were able to offer you the reassurance you needed in respect of Sherbert's check ups during this Covid problem.Should you ever have any further questions about your policy, or if we can help in any other way, please do contact us and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
0
Bendrinti
MH
Mr Darrell Harrop
Patvirtinta „Feefo“
Rotherham
5 years ago
Ką Mr Darrell Harrop sakė apie ExoticDirect:
Peace of mind both for us and Peanut 🥜 the parrot 🐦
Easy renewal no complicated forms and pleased to see renewal cost come down.
Alec
ExoticDirect
5 years ago
Hi Darrell,
Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that having this pet insurance policy gives you (and Peanut the parrot) peace of mind. We were pleased to read that you are happy with the way your latest renewal has been processed and also the price we could offer you.Should you ever have any questions about your policy, or if we can help in any other way, please do contact us and we'll be very happy to assist you. Best regards,
The Exotic Direct Pet Insurance Team
0
Bendrinti
MO
Mr Gavin Owen
Patvirtinta „Feefo“
5 years ago
Ką Mr Gavin Owen sakė apie ExoticDirect:
Awesome
Always a great service, organised and no hassles
Alec
ExoticDirect
5 years ago
Hi Gavin, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that you're happy with your latest renewal and also the service we're providing you with. Should you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
0
Bendrinti
MD
Miss Shareen Deaves
Patvirtinta „Feefo“
5 years ago
Ką Miss Shareen Deaves sakė apie ExoticDirect:
Would recommend them there are very good I got my two dragons with these and they have been great x
Alec
ExoticDirect
5 years ago
Hi Shareen, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that your happy with everything and also that you feel able to recommend us to others - that's a huge compliment! Should you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
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Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Easy and simple to understand quote
Easy simple and informative quote
Friendly telephone person giving great information
Alec
ExoticDirect
5 years ago
Thank you for giving us this positive review and also for taking the time to add comments about your recent experience of requesting a quote from us and also when you spoke to a member of our team.
It's great to know that
you were happy with the information shown on your quote and also that when you spoke to us on the phone it was a friendly, informative conversation.
Should you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you.
Best regards,
The Exotic Direct Pet Insurance Team
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Bendrinti
MV
Mr David Vickers
Patvirtinta „Feefo“
Preston
5 years ago
Ką Mr David Vickers sakė apie ExoticDirect:
Looked online, the received a quote, bought the insurance and wishing 5 mins I had all the relevant documents!! Fantastic service
Alec
ExoticDirect
5 years ago
Hi David, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that you were able to find and also buy the pet insurance cover you wanted both quickly and easily through our website. Should you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
0
Bendrinti
MI
Mr Gordon Ireland
Patvirtinta „Feefo“
Portaferry
5 years ago
Ką Mr Gordon Ireland sakė apie ExoticDirect:
Great company - easy to deal with
I found Exotic Direct very helpful and easy to deal with
Alec
ExoticDirect
5 years ago
Hi Gordon, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that you've found us easy to deal with and also that our team have all be helpful.Should you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.