Very easy to insure our birds and a little discount if using codes.
Catherine
ExoticDirect
18 days ago
Thanks for the five-star feedback, it means a lot.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
23 days ago
Good
Only had to use once since I had it but was very good service
Catherine
ExoticDirect
18 days ago
Thank you for leaving a review, the team at ExoticDirect are glad to hear you’ve been pleased with the service.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
good
I am still waiting to insure my 3 parrots and not getting anywhere I applied about a fortnight ago so very slow service. But sure I will be pleased once it is sorted. An update all my policies have...
Skaityti daugiau
Kieran
ExoticDirect
1 month ago
Hi there, we are very sorry to hear about this, we have located your policy and will send you your documents as quickly as we can.
Patikimas klientas
29 days ago
as soon as I recieve said documents I will update on here
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
Poor customer service
I paid for insurance for my 2 birds but i haven't received any correspondence to acknowledge my insurance, zero paper work not even an email.
Kieran
ExoticDirect
1 month ago
Hi there, we are sorry to hear about that, we have your policy number and will try to sort this as quickly as we can.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
0
Bendrinti
MP
Miss Jan Phillips
Patvirtinta „Feefo“
IMN
1 month ago
Ką Miss Jan Phillips sakė apie ExoticDirect:
Always helpful and friendly. Knowledgeable customer service people
Excellent service
0
Bendrinti
MW
Miss Victoria White
Patvirtinta „Feefo“
1 month ago
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
Amazing service thanks would highly recommend
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 months ago
Fantastic to help
Fantastic insurance for my parrot and turtle anything g you need to know they there to help no problems at all
Kieran
ExoticDirect
1 month ago
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.