Hi Louise.
Thank you for giving us this positive review and also for taking the time to add your comments.
It's great to know that your claim was processed quickly and that our team were able to help you.
If we can be of any further help or assistance in the future, please do let us know.
Best regards,
The Exotic Direct Pet Insurance Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Always simple and stress free renewing
Alec
ExoticDirect
5 years ago
Thank you for giving us this positive review. It's good to know that your latest renewal was a simple and stress free process.
If we can ever be of any further help or assistance, please do get back in touch.
Best regards,
The Exotic Direct Pet Insurance Team
0
Bendrinti
MC
Mrs Paula Cole
Patvirtinta „Feefo“
Porth
5 years ago
Ką Mrs Paula Cole sakė apie ExoticDirect:
Quick and efficient
Website easy to use, got my quote back quickly and experienced no problems setting account up.
Alec
ExoticDirect
5 years ago
Hi Paula,
Thank you for giving us this positive review and also for taking the time to add such nice comments.
It's great to know that you found the process of getting a quote online and seeing up your new account to be quick and efficient.
If you ever have any questions about your policy, please do let us know and we'll be very happy to assist you in any way that we can.
Best regards,
The Exotic Direct Pet Insurance Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Very easy to use we site. Quick and efficient
Alec
ExoticDirect
5 years ago
Thank you for giving us this positive review.
It's great to know that you found our website to be easy to use and that you were able to set up the new cover you wanted quickly and efficiently.
If you ever have any questions, or need our help, please do get in touch and we'll be very happy to assist in any way that we can.
Best regards,
The Exotic Direct Pet Insurance Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Excellent service
They were quick and reliable when my parrot needed treatment, they paid for the treatments within a month. Well worth insuring you pets with this company
Alec
ExoticDirect
5 years ago
Thank you for giving us this positive review and also for taking the time to add comments about your recent experience.
We're pleased to hear that our claims team proved to be both quick and reliable when you needed them.
If we can be of any further help or assistance in the future, please do get back in touch.
Best regards,
The Exotic Direct Pet Insurance Team
0
Bendrinti
MD
Miss Joanne Davies
Patvirtinta „Feefo“
5 years ago
Įkelta medija
Peržiūrėti visą mediją (1)
Ką Miss Joanne Davies sakė apie ExoticDirect:
VERY EASY TO SET TP!
The policy was super easy and quick to set up. I haven't had to make a claim yet (thank god) but I hope if we ever did that the service would be just as easy.
Alec
ExoticDirect
5 years ago
Hi Joanne,
Thank you for giving us this positive review and also for adding your comments.
It's good to know that you found it quick and easy to set up the pet insurance cover that you wanted.
Hopefully you will always have a happy and healthy pet - but if you do ever need to make a claim (or if you ever have any questions about your policy), please do let us know and we'll do everything we can to help.
Best regards,
The Exotic Direct Pet Insurance Team
0
Bendrinti
MB
Miss Emily Burford
Patvirtinta „Feefo“
5 years ago
Ką Miss Emily Burford sakė apie ExoticDirect:
Very helpful!
Very happy with the experience I had with Exotic Direct, I spoke to Nathan who was very helpful. Have recommended Exotic Direct to my friend with tortoises!
Louise
ExoticDirect
5 years ago
Hi Emily,
Thank you very much for taking the time to review us and for rating us with five stars!
We are delighted to hear your great comments regarding our service. Thank you also for recommending us to your friends!
Kind Regards
The Exotic Direct Team
0
Bendrinti
MC
Miss Emily Clarke
Patvirtinta „Feefo“
5 years ago
Įkelta medija
Peržiūrėti visą mediją (1)
Ką Miss Emily Clarke sakė apie ExoticDirect:
Sweetie bird
They where very well presented I am happy with the sevice
Louise
ExoticDirect
5 years ago
Hi Emily,
Thank you for your review and five star rating and great comments regarding our service.
Kind Regards
The Exotic Direct Team
0
Bendrinti
MR
Mrs Joan Rose
Patvirtinta „Feefo“
Hastings, East Sussex.
5 years ago
Ką Mrs Joan Rose sakė apie ExoticDirect:
Impossible - Exotic Direct is perfection in itself with wonderful agents!
Everything went well, the service was more than excellent and it was lovely to speak to the agent who actually remembered me and was kind, helpful, explaining everything without hurrying by making...
Skaityti daugiau
Louise
ExoticDirect
5 years ago
Hi Joan,
Thank you so much for your lovely review and for rating us with five stars!
We are delighted to hear your great comments regarding our excellent service! Thank you very much. I have passed your wonderful review to the customer service team member you spoke with.
Kind Regards
The Exotic Direct Team
0
Bendrinti
MS
Mr Wesley Smith
Patvirtinta „Feefo“
5 years ago
Ką Mr Wesley Smith sakė apie ExoticDirect:
Needed help understanding my policy. Helpful and friendly agent made the call quick and easy to know what was happening.
Louise
ExoticDirect
5 years ago
Hi Wesley,
Thank you for your review and five star rating!
We are very pleased to hear we were able to assist you with your policy and queries. Thank you also for your great comments regarding our friendly service.
Kind Regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.