Very helpful and thorough, easy to do. Good customer service
0
Bendrinti
MA
Mr Paul Allchorn
Patvirtinta „Feefo“
Eastbourne
5 years ago
Ką Mr Paul Allchorn sakė apie ExoticDirect:
Allchorn
I would recommend exotic direct as there very easy to use and understand and a good price
0
Bendrinti
MB
Mrs Stella Bowling
Patvirtinta „Feefo“
Beccles Suffolk
5 years ago
Įkelta medija
Peržiūrėti visą mediją (1)
Ką Mrs Stella Bowling sakė apie ExoticDirect:
Excellent site.Customer relations cannot be faulted.
The site was simple to use. The quote was high but normal for difficult little animals like cavies. When I needed to speak to customer service as I made an error on my form the young lady who sorted...
Skaityti daugiau
0
Bendrinti
ML
Miss Suzanna Lacey
Patvirtinta „Feefo“
5 years ago
Ką Miss Suzanna Lacey sakė apie ExoticDirect:
Very helpful and efficient
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
All very helpful and friendly when phoning, always take time to explain things if needed to
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Excellent pet insurance
Excellent insurance policy that provides all the cover required for my two conure parrots. Was easy to purchase online and has now been renewed without fuss.
Louise
ExoticDirect
5 years ago
Hi there,
Thank you for leaving us your brilliant review!
We are very pleased to hear your positive comments regarding our cover and fuss free renewal process, thank you!
Kind Regards
The Exotic Direct Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
So far so good
The company and policy seemed the only reputable policy for Hamsters. The cover seemed reasonable, although maybe a little expensive for the amount of cover provided. The purchase experience was...
Skaityti daugiau
Louise
ExoticDirect
5 years ago
Hi There,
Thank you for taking the time to leave us your review.
We are very pleased to hear your comments regarding our prompt replies to your queries. We also welcome feedback regarding your thoughts on our cover so we will ensure this is also passed on to our products team.
Kind Regards
The Exotic Direct Team
1
Bendrinti
MM
Mr Samuel McIver
Patvirtinta „Feefo“
5 years ago
Ką Mr Samuel McIver sakė apie ExoticDirect:
Amazingly helpful and informative.
Louise
ExoticDirect
5 years ago
Hi Samuel,
Thank you for your review and five star rating!
We are so pleased to hear your comments regarding our helpful and informative services team, thank you!
Kind Regards
The Exotic Direct Team
0
Bendrinti
MO
Mr Marc Ozholl
Patvirtinta „Feefo“
5 years ago
Ką Mr Marc Ozholl sakė apie ExoticDirect:
Peace of mind, and excellent customer service
Exotic Direct have always been incredibly helpful and supportive when I’ve needed to contact them. They provide peace of mind at a very reasonable cost, and in the rare circumstances I’ve needed to...
Skaityti daugiau
Louise
ExoticDirect
5 years ago
Hi Marc,
Thank you for leaving us your brilliant review.
We are delighted to hear your comments regarding our helpful and supportive customer service team. Thank you!
Kind Regards
The Exotic Direct Team
0
Bendrinti
MA
Mr Nicholas Atkins
Patvirtinta „Feefo“
peterborough
5 years ago
Ką Mr Nicholas Atkins sakė apie ExoticDirect:
dig deeper and shop around before taking out insurance
only £1,000 claim between three reptiles allowed per year ,thinking of cancelling insurance as ive seen £3,000 cover per reptile with different insurance company since taking out cover with exotic...
Skaityti daugiau
Louise
ExoticDirect
5 years ago
Hi Nicholas,
Thank you for your feedback.
We always welcome feedback such as yours to improve our services for the future so your comments have been passed to our products team.
If you wish to discuss this further or make any changes to your policy, please contact our customer service team on 0345 982 5505.
Kind Regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.