The renewal experience is very easy, you basically check all your documents and do nothing if nothing has changed. For the first time this year I had to make a sizeable claim and I was worried that...
Skaityti daugiau
Imane
ExoticDirect
5 years ago
Hello Joanne,Thank you for rating us 5*s!We are very pleased to hear that you find our renewal process easy and that you had a delightful conversation with our customer service advisor.We will make sure to pass on the feedback to him, I'm sure it will make his day.Kind regardsThe Exotic Direct Team
0
Bendrinti
MH
Miss Devon Hammond
Patvirtinta „Feefo“
5 years ago
Ką Miss Devon Hammond sakė apie ExoticDirect:
No problems at all!
Easy, no problem with auto renew
Imane
ExoticDirect
5 years ago
Hello Devon,Thank you for rating us 5*s!We are happy to hear that your renewal was an easy process.Kind regardsThe Exotic Direct Team
0
Bendrinti
MC
Miss Laura Channing
Patvirtinta „Feefo“
Lancashire
5 years ago
Įkelta medija
Peržiūrėti visą mediją (1)
Ką Miss Laura Channing sakė apie ExoticDirect:
Definí recommend!
Incredibly easy process, great prices. Hopefully I’ll never need to make a claim but it’s nice to know Spud and I will have backup if we do!
Imane
ExoticDirect
5 years ago
Hello Laura,Thank you for rating us 5*s!We are very pleased to hear that you find our process easy and our prices faire.We try to do our best as a team to make the customer journey as easy and enjoyable as possible.Kind regardsThe Exotic Direct Team
0
Bendrinti
ML
Miss Eleanor Lindsay
Patvirtinta „Feefo“
5 years ago
Įkelta medija
Peržiūrėti visą mediją (1)
Ką Miss Eleanor Lindsay sakė apie ExoticDirect:
So far I've had a positive experience, my insurance was easy to set up and well explained. The price is also completely manageable for someone on a tight budget.
Imane
ExoticDirect
5 years ago
Hello Eleanor,Thank you for rating us 4*s!We are very pleased to hear that we were easy to deal with.We try to offer the fairest prices possible.Kind regardsThe Exotic Direct Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Good value for money
Imane
ExoticDirect
5 years ago
Hello,Thank you for rating us 5*s!We are very pleased to hear that you find our service worthy of your money.Kind regardsThe Exotic Direct Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Handled my claim very well and didn’t take long at all.
Gabriella
ExoticDirect
5 years ago
Good morning,
Thank you for taking the time to leave a review, its great to see you are happy with the claim process and the time frame.
Have a lovely day, The claims team.
0
Bendrinti
MJ
Mrs Katie Jane
Patvirtinta „Feefo“
5 years ago
Ką Mrs Katie Jane sakė apie ExoticDirect:
Very quick to answer the phone call. Dealt with enquiry quickly.
Imane
ExoticDirect
5 years ago
Hello Katie,Thank you for rating us 5*s!We are very happy to hear that your enquiry have been dealt with swiftly.Kind regardsThe Exotic Direct Team
0
Bendrinti
MD
Ms Linda Duval
Patvirtinta „Feefo“
5 years ago
Ką Ms Linda Duval sakė apie ExoticDirect:
Very good and reliable
I have taken this insurance for my 2 guinea pigs who seem to become very ill during weekend and out of hours. This is a good company who pay quickly.
0
Bendrinti
MJ
Mr Adam Jones
Patvirtinta „Feefo“
5 years ago
Ką Mr Adam Jones sakė apie ExoticDirect:
Great peace of mind
Imane
ExoticDirect
5 years ago
Hello Adam,Thank you for rating us 5*s!We are very pleased to hear that you have peace of mind with our insurance.Kind regardsThe Exotic Direct Team
0
Bendrinti
MD
Mr Roland Driver
Patvirtinta „Feefo“
5 years ago
Ką Mr Roland Driver sakė apie ExoticDirect:
Perfect how insurance should be
Imane
ExoticDirect
5 years ago
Hello Mr Roland,Thank you for rating us 5*s!We are very happy to meet your expectations for pet insurance.
Kind regardsThe Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.