Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

ExoticDirect apžvalgos

Rodomos visos 1,994 apžvalgos (-ų)

Mrs Catriona Davies

Patvirtinta „Feefo“

5 years ago

Ką Mrs Catriona Davies sakė apie ExoticDirect:

The customer services team were really helpful and my query was quickly resolved. I feel confident that any claims for my pets will be dealt with promptly in the future.

Imane

ExoticDirect

5 years ago

Hello Catriona,Thank you for rating us 5*s!We are very pleased to hear that you find our customer service team helpful.We try to do our best as a team to make the customer journey as easy and enjoyable as possible.Kind regardsThe Exotic Direct Team

Miss Jenny Bird

Patvirtinta „Feefo“

5 years ago

Ką Miss Jenny Bird sakė apie ExoticDirect:

Absolutely brilliant

It's is a excellent place to insure your pets

Imane

ExoticDirect

5 years ago

Hello Jenny,Thank you for rating us 5*s!We are happy to hear that you are satisfied with our service.Kind regardsThe Exotic Direct Team

Mr Robert Sterry

Patvirtinta „Feefo“

Kent

5 years ago

Ką Mr Robert Sterry sakė apie ExoticDirect:

Nice to deal with

So easy and pleasant to renew over the phone. Instant answer when dialled. All done efficiently without and problems.

Imane

ExoticDirect

5 years ago

Hello Robert,Thank you for rating us 5*s!We are very pleased to hear that you got your answer instantly and that you are satisfied with our service.Kind regardsThe Exotic Direct Team

Patikimas klientas

Patvirtinta „Feefo“

5 years ago

Easy & Simple, Great Value

Easy & simple online process, great value, fast response.

Imane

ExoticDirect

5 years ago

Hello,Thank you for rating us 5*s!We are very happy to hear that you find our process fuss-free.We try to do our best as a team to make the customer journey as easy and enjoyable as possible.While at the same time offering the best value we can.Kind regardsThe Exotic Direct Team

Mr Philip Cornelius

Patvirtinta „Feefo“

GUILDFORD

5 years ago

Ką Mr Philip Cornelius sakė apie ExoticDirect:

Really good, tbh I like what I reciave

Imane

ExoticDirect

5 years ago

Hello Philip,Thank you for rating us 4*s!We are pleased to hear that you are satisfied with our service.Kind regardsThe Exotic Direct Team

Mrs Susan Comer

Patvirtinta „Feefo“

5 years ago

Ką Mrs Susan Comer sakė apie ExoticDirect:

Compassionate when discussing my feelings for my dead parrotJake

They listened, and advised.

Imane

ExoticDirect

5 years ago

Hello Susan,Thank you for rating us 5*s!We are very sorry for the loss of Jack .We are proud to say that we do care about our customers and their feelings.Kind regardsThe Exotic Direct Team

Mrs Audrey George

Patvirtinta „Feefo“

5 years ago

Ką Mrs Audrey George sakė apie ExoticDirect:

Price and good customer service

Imane

ExoticDirect

5 years ago

Hello Audrey,Thank you for rating us 5*s!We are very pleased to hear that you find our customer service satisfactory.We always try to offer the fairest prices possible.Kind regardsThe Exotic Direct Team

Miss Elyse Dyson

Patvirtinta „Feefo“

5 years ago

Ką Miss Elyse Dyson sakė apie ExoticDirect:

Very Helpful

Called to go over policy as first time having insurance for my rats, answered within 2 minutes. Very helpful over the phone and went over everything needed!

Imane

ExoticDirect

5 years ago

Hello Elyse,Thank you for rating us 5*s!We are very happy that you were able to get the help you needed swiftly.Kind regardsThe Exotic Direct Team

Patikimas klientas

Patvirtinta „Feefo“

5 years ago

Below average service.

Fab people.

Mrs Anita Lamb

Patvirtinta „Feefo“

5 years ago

Ką Mrs Anita Lamb sakė apie ExoticDirect:

Very professional.

I've been using exotic direct for 10 years now.Had to claim once,and everything was completed easily.

Gabriella

ExoticDirect

5 years ago

Hi Anita, Thank you so much for the lovely review and for being a loyal customer, its great to see you are happy with our claim process. Have a good day, The claims team.

Negavote kvietimo palikti atsiliepimą?

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„ExoticDirect“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?