I have only just insured my pet bird 🐦and I am sure when it comes to needing their support they will do well .
Imane
ExoticDirect
4 years ago
Hello Mrs Irene,Thank you for rating us 5*s!We are very pleased to hear that you trust us with your bird insurance.We try to do our best as a team to make the customer journey as easy and enjoyable as possible.Kind regardsThe Exotic Direct Team
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Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Job well done
Imane provided me with the information I required in a clear manner. An item needed to be checked and when I called back, again speaking to Imane, she clearly remembered the earlier call and had the...
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Imane
ExoticDirect
4 years ago
Hello,Thank you for rating us 5*s!We are very pleased to hear that you had the customer service you expected from Imane.We will pass on the feedback to her I'm sure it will make her day.Kind regardsThe Exotic Direct Team
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Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Brilliant value for money
Shaggy has been well looked after. Couldn't ask for peace of mind knowing that he is insured and the insurance covers him.
Nathan
ExoticDirect
4 years ago
Good Afternoon,
Thank you so much for rating us 5*s!
Very happy to hear we have been able to look after your little one!
Kind Regards,
The Exotic Direct Team.
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MT
Ms Hannah Thackeray
Patvirtinta „Feefo“
4 years ago
Ką Ms Hannah Thackeray sakė apie ExoticDirect:
Excellent, easy to use and clear, transparent policies.
Nathan
ExoticDirect
4 years ago
Good Afternoon Hannah,
Thank you for rating us 5*s!
Very happy to hear that the service is easy to use and transparent.
Kind regards,
The Exotic Direct Team.
0
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MC
Miss Nicola Crockett
Patvirtinta „Feefo“
Leighton Buzzard
4 years ago
Ką Miss Nicola Crockett sakė apie ExoticDirect:
Tip top service
Paid invoice and transaction completed very efficiently and politeness.
Nathan
ExoticDirect
4 years ago
Good Afternoon Nicola,
Thank you for rating us 5*s!
We really appreciate the time you have taken to leave us a review and are pleased to hear the process was efficient and the agent was polite.
Kind Regards,
The Exotic Direct Team.
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Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Agent was extremely helpful and pleasant
Nathan
ExoticDirect
4 years ago
Good Afternoon,
Thank you for rating us 5*s!
Thank you for your kind words.
Kind regards,
The Exotic Direct Team.
0
Bendrinti
MH
Mrs Jennifer O'Hara
Patvirtinta „Feefo“
Towcester
4 years ago
Ką Mrs Jennifer O'Hara sakė apie ExoticDirect:
Trust to insure my exotic pet!
I would definitely recommend them again as have used for at least 10 yrs. Easy to renew and not large increases when renewing.
Nathan
ExoticDirect
4 years ago
Good Afternoon Jennifer,Thank you so much for rating us 5*s! We really appreciate the time you have taken to leave us this review very happy to hear you've been with us for 10+ Years as well!
Kind regards, The Exotic Direct Team.
0
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MS
Ms Joanne Schofield
Patvirtinta „Feefo“
4 years ago
Ką Ms Joanne Schofield sakė apie ExoticDirect:
Great service
Very easy to do
Nathan
ExoticDirect
4 years ago
Good Afternoon Joanne,
Thank you so much for rating us 5*s!
We really appreciate the time you have taken to leave us this review.
Kind regards,
The Exotic Direct Team.
0
Bendrinti
MM
Mr Gary Meek
Patvirtinta „Feefo“
4 years ago
Ką Mr Gary Meek sakė apie ExoticDirect:
Seems fair.
Very happy. Got my bearded dragon covered at a ok price.
Mia
ExoticDirect
4 years ago
Hi Gary,Thank you for your review! We are happy to have able to help insure your dragon.Kind regards,The Exotic Direct team.
0
Bendrinti
MF
Mrs Mary Forman
Patvirtinta „Feefo“
4 years ago
Ką Mrs Mary Forman sakė apie ExoticDirect:
I have had clear understanding conversations. Response was good and in deta
I have been in touch with them for sometime and had to wait for certain time to register my pet. They have been true to their words and was given all details. Very approachable company. Would...
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Nathan
ExoticDirect
4 years ago
Good Afternoon Mary,
Thank you for rating us 4*s!
We really appreciate the time you have taken to leave us a review, we are very happy to hear that we have been approachable and have made things easy to understand.
Kind regards,
The Exotic Direct Team.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.