Lovely friendly quick and easy service. Reasonable quotes too
Mia
ExoticDirect
4 years ago
Hi Tammy,
Thank you for taking the time to review! We are glad you found everything quick and easy!
Kind regards,
The Exotic Direct team.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Excellent customer servie
Seamless renewal and excellent service when need to contact them.
Mia
ExoticDirect
4 years ago
Good afternoon,We are glad you were happy with the service, thank you for taking the time to review!Kind regards,The Exotic Direct team.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Easy and clear service
Very quick service, and clear about what is provided.
Mia
ExoticDirect
4 years ago
Good afternoon,We are glad we were able to help, thank you for taking the time to review!Kind regards,The Exotic Direct team.
0
Bendrinti
ME
Mrs Stacey Eckersley
Patvirtinta „Feefo“
Chorley
4 years ago
Ką Mrs Stacey Eckersley sakė apie ExoticDirect:
Fantastic service
Such an easy experience, I had no problems what so ever with Exotic direct paying the vets fees when my parrot had to undergo an operation. The vets completed the paperwork and there was no questions...
Skaityti daugiau
Gabriella
ExoticDirect
4 years ago
Good morning Stacey,
Thank you for taking the time to write such a lovely review.
We are so pleased to hear you found our service fantastic!
All the best,
The Exotic Direct Claims Team.
0
Bendrinti
MR
Mr Colin Rees
Patvirtinta „Feefo“
4 years ago
Ką Mr Colin Rees sakė apie ExoticDirect:
Nice chap dealt with my insurance for my African grey
Yes highly recommended
Mia
ExoticDirect
4 years ago
Good afternoon,We are happy to have been able to help, thank you for taking the time to review!Kind regards,The Exotic Direct team.
0
Bendrinti
VI
Vicki
Patvirtinta „Feefo“
Vale of Glamorgan
4 years ago
Ką Vicki sakė apie ExoticDirect:
.Visit to the vets
Had a tortoise with a bad leg which I had to take to the vets recently. Vets bill was paid promptly.
Gabriella
ExoticDirect
4 years ago
Good morning Vicki,
Thank you for taking the time to leave a review.
We are very happy to hear you found our claims process prompt.
Have a lovely weekend.
The Exotic Claims Team.
0
Bendrinti
MM
Miss Maggie Mallon
Patvirtinta „Feefo“
4 years ago
Ką Miss Maggie Mallon sakė apie ExoticDirect:
Claim
My claim was delt with quickly and without any fuss
Gabriella
ExoticDirect
4 years ago
Good morning Maggie,
We are so pleased to hear you found our claims process quick and fuss free.
Thank you for taking the time to leave a review.
We hope you enjoy your weekend.
All the best, The Exotic Claims Team.
0
Bendrinti
MB
Mrs Elizabeth Bundy
Patvirtinta „Feefo“
St Asaph North Wales
4 years ago
Ką Mrs Elizabeth Bundy sakė apie ExoticDirect:
Always there when you need them
I have turned to Exotic Direct twice once when I lost my beloved Galah Chico when he was onlly 5 and again more recently when Louie my African Grey wasn’t well on on both occasions there response was...
Skaityti daugiau
Imane
ExoticDirect
4 years ago
Hello Elizabeth,Thank you for rating us 5*s!We are very pleased to hear that you put your trust in us and we did not disappoint.We hope for your little friends to never have to use our services but we are more than happy to assist you anyway we can and try to make it easier for you in difficult times.Kind regardsThe Exotic Direct Team
0
Bendrinti
MI
Michelle
Patvirtinta „Feefo“
Edinburgh
4 years ago
Ką Michelle sakė apie ExoticDirect:
Quick and easy support
Quick response when looking for support. Lost my beloved parrot after being sold to me with an incurable disease I wasn’t aware of. During a heartbreaking time, Exotic made the process quick and...
Skaityti daugiau
Imane
ExoticDirect
4 years ago
Hello Michelle,Thank you for rating us 5*s!We are sorry for the loss of your friend, please accept our condolences.We try to do our best as a team to make the customer journey as easy and enjoyable as possible.Kind regardsThe Exotic Direct Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
When i rang up to ask about my policy on thursday 25th november 2021 the man i spoke to was lovely. Compassion for my situation and clarity of how the policy works.
Imane
ExoticDirect
4 years ago
Hello,Thank you for rating us 5*s!We are very pleased to hear that you were able to get the assistance you were looking for.Kind regardsThe Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.