Hi David,
We are happy to be able to cover Spike, thanks for the lovely photo and for taking the time to review!
Kind regards, The Exotic Direct Team.
1
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Always a pleasant easy stress free experience. They are quick and efficient at dealing with claims and its all done through a form at my vets i pay the bill and my claims settled within 2 weeks.
Mia
ExoticDirect
4 years ago
Good afternoon,
We are pleased to have been able to assist with your claims, thank you for taking the time to leave a review!
Kind regards,
The Exotic Direct Team.
1
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Great customer service via phone and email. Very simple and clear to make a claim. Fast and efficient.
Gabriella
ExoticDirect
4 years ago
Good afternoon,
Thank you for taking the time to leave a 5* review.
We are so pleased to hear you found our claims process fast and efficient.
All the best and have a lovely weekend,
The Exotic Direct Claims Team.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Brilliant understanding company
A very understanding company. After our beloved pet died they took care of everything very professionally. We will never be able to replace our pet so will not need insurance again but will...
Skaityti daugiau
Gabriella
ExoticDirect
4 years ago
Good afternoon,
We are so sorry to hear about your little friend, we are so pleased to hear you found our service professional.
Thank you very much for such a lovely review and taking the time to give us a 5*.
All the best,
The Exotic Direct Claims Team.
0
Bendrinti
MC
Mr Andrew Gregory-Campbell
Patvirtinta „Feefo“
Guildford
4 years ago
Ką Mr Andrew Gregory-Campbell sakė apie ExoticDirect:
Absolutely excellent in explaining my policy to me.
Debbie
ExoticDirect
4 years ago
Hi Andrew, thankyou for giving us such positive feedback.
It's great to hear that my colleague was able to explain everything you needed to know before you purchased this new pet insurance cover.
If there is anything further we can help you with, now or in the future please don't hesitate to get in touch with us.
Best regards, The Exotic Direct Pet Insurance Team.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Awesome and easy
Definitely
Debbie
ExoticDirect
4 years ago
Thankyou for taking the the time to leave us a positive review.
We are glad that you found your latest renewal to be awesome and easy.
Should you have any questions about your policy or anything else that we can help you with, please don't hesitate to get in touch.
Best regards, The Exotic Direct Pet Insurance Team.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Excellent level of cover at a very reasonable rate for the year. Easy renewal.
Debbie
ExoticDirect
4 years ago
Thankyou for taking the time to leave us such a positive review.
It's great to hear that you are happy with the level of cover we can provide you with, and also the renewal rate.
Should you have any questions about your policy or anything else we can help you with, please don't hesitate to get in touch, and we will be happy to help in any way that we can.
Best regards, The Exotic Direct Pet Insurance Team.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Was quick and easy to set up
Debbie
ExoticDirect
4 years ago
Thankyou for your positive review.
We are pleased to hear that you found it quick and easy to set up the pet insurance cover that you wanted.
If you ever have any questions about your policy, or if we can be of any other help, please do not hesitate to get in touch.
Best regards, The Exotic Direct Pet Insurance Team.
0
Bendrinti
SU
Susan
Patvirtinta „Feefo“
Hull
4 years ago
Ką Susan sakė apie ExoticDirect:
Service is always straight forward and prompt. I will continue to renew
Highly satisfied with the service provided. I'm happy in the knowledge that my parrots will be well cared for and vets bills paid
Mia
ExoticDirect
4 years ago
Dear Susan,
We are so please to be able to offer cover to you for your Parrots, thank you for taking the time to review.
Kin regards,
The Exotic Direct Team.
0
Bendrinti
SC
Samantha Carter
Patvirtinta „Feefo“
Peterborough
4 years ago
Ką Samantha Carter sakė apie ExoticDirect:
Quick, Easy, Affordable and Amazing Pet Insurance!
Me and my hubby that Exotic Direct have helped us massively with our pet insurance for our baby hamster, we know that she will be covered for massive vet fees if it ever come about or even just a...
Skaityti daugiau
Mia
ExoticDirect
4 years ago
Good afternoon Samantha,
We are so happy to be able to offer cover for you, thank you so much for taking the time to review.
Kind regards,
The Exotic Direct Team.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.