Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

ExoticDirect apžvalgos

Rodomos visos 1,993 apžvalgos (-ų)

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

If I could give zero stars I would

Provide cover for accidents

Gabriella

ExoticDirect

4 years ago

Good morning, Thank you for taking the time to speak with us this morning, we apologise we were unable to be of assistance on this occasion. Unfortunately, the policy does not cover for accidents caused by other pets in your care. We review all claims on the basis of the vets advise. We will however pass on your comments as we are always looking for ways to improve our processes. Kindest regards, The Exotic Direct Claims Team.

Mrs Suzanne Picking

Patvirtinta „Feefo“

4 years ago

Ką Mrs Suzanne Picking sakė apie ExoticDirect:

Excellent service

Quickest of appointments and empathy

Kirsty

ExoticDirect

4 years ago

Good Afternoon Suzanne, Thank you for taking the time to leave a positive review! We are pleased to hear you were happy with the service we provided! We hope to be able to continue this for you and your pets needs in the future! Kind Regards, The Exotic Direct Team.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Was exactly what I was looking for.

Excellent service. Would recommend and would use again.

Imane

ExoticDirect

4 years ago

Hello, We are happy to hear you are satisfied with our service and that it meets your expectations. Thank you for taking the time to leave a review. Kind regards, The Exotic Direct Team.

Mr James Travis

Patvirtinta „Feefo“

4 years ago

Ką Mr James Travis sakė apie ExoticDirect:

Quick. Concise

Made everything simple

Imane

ExoticDirect

4 years ago

Hello James, We are glad that you found our services quick, concise & simple. Thank you for taking the time to leave a review. Kind regards, The Exotic Direct Team.

Mr Roger Lindsell

Patvirtinta „Feefo“

Neston

4 years ago

Ką Mr Roger Lindsell sakė apie ExoticDirect:

The process is smooth no problems

Always a smooth process and lovely people to talk to if there is a claim helpful in making difficult situations easier

Mia

ExoticDirect

4 years ago

Good afternoon Roger, We are so pleased to be able to help with your claim and hear that the process was easy, thank you for taking the time to review! Kinds regards, The Exotic Direct Team.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Very good :)

Imane

ExoticDirect

4 years ago

Hello, Thank you for taking the time to leave us these kind words. Regards, The Exotic Direct Team.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Excellent service!

Renewal process was simple, always kept informed with policy details. Great service.

Imane

ExoticDirect

4 years ago

Hello, We are happy to hear you are satisfied with our service and renewal process. Thank you for taking the time to leave a review. Kind regards, The Exotic Direct Team.

Stella

Patvirtinta „Feefo“

Melksham

4 years ago

Ką Stella sakė apie ExoticDirect:

No problems!

I have always had a problem-free experience with Exotic Direct and am pleased with their service.

Mia

ExoticDirect

4 years ago

Good afternoon, We are so pleased to hear this, thank you so much for taking the time to review. Kind regards, The Exotic Direct Team.

Mr Jon Copnall

Patvirtinta „Feefo“

4 years ago

Ką Mr Jon Copnall sakė apie ExoticDirect:

Been with exotic direct for over 5 years now and never had a problem with them. Making a claim is simple and really quick. The renewal process is pretty much all done for you and the prices only ever...

Skaityti daugiau

Mia

ExoticDirect

4 years ago

Good afternoon Jon, We are please to have been able to help with your claim and thank you for your continued custom. Thank you for taking the time to leave a review. Kind regards, The Exotic Direct Team.

Mrs Christine Dredge

Patvirtinta „Feefo“

4 years ago

Ką Mrs Christine Dredge sakė apie ExoticDirect:

Excellent

Excellent. Very helpful staff. No quibbling when a payment for my guinea pig was required. Thank You!

Mia

ExoticDirect

4 years ago

Good afternoon, We are pleased to have been able to assist with your claim for your guinea pig, thank you for taking the time to review! Kind regards, The Exotic Direct Team.

Negavote kvietimo palikti atsiliepimą?

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„ExoticDirect“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?