Very supportive, explained well what I needed to do regarding our claim.
Lloyd Glater
ExoticDirect
3 years ago
Good Morning,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you have found our services so helpful and straightforward to use.
We wish you a great weekend.
The Exotic Direct Claims Team.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
If you’re not a fortune teller don’t bother
Would have selected 0 stars if possible. Our Bearded Dragon died only 3 weeks after we got him due to gout and possibly due to unformed kidneys. However because we were unaware of this and it...
Skaityti daugiau
Lloyd Glater
ExoticDirect
3 years ago
Good Morning,
We're sorry to hear that your Bearded Dragon has passed away and that you have not been satisfied with our service. We have tried to contact you by telephone today to discuss this matter with you. If you would like to discuss this matter further please contact us on 0345 982 5505.
1
Bendrinti
MO
Mr Marc Ozholl
Patvirtinta „Feefo“
3 years ago
Ką Mr Marc Ozholl sakė apie ExoticDirect:
A godsend in a difficult time
The team at Exotic Direct, especially Vicky, Lloyd, Alice and Hayley, have been utterly brilliant over the years and I've always felt secure knowing they were looking after my pet bearded dragon...
Skaityti daugiau
Lloyd Glater
ExoticDirect
3 years ago
Good Morning Marc,
Thank you so much for taking the time to leave a 5* review, we really appreciate the wonderful feedback you've provided. As pet owners ourselves we know how much they mean to us and how difficult it is when we have to say goodbye. We're glad to hear that we were able to help make everything a little bit easier for you during such a difficult time.
All the best.
The Exotic Direct Claims Team.
0
Bendrinti
MH
Mr Ian Howell
Patvirtinta „Feefo“
3 years ago
Ką Mr Ian Howell sakė apie ExoticDirect:
Dealt with very quickly
Absolutely fantastic was quickly dealt with without any stress what so ever
Lloyd Glater
ExoticDirect
3 years ago
Good Morning Ian,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you have found our services so quick and stress-free to use.
We wish you a great weekend.
The Exotic Direct Claims Team.
0
Bendrinti
MP
Mrs Louise Heaton-Prouse
Patvirtinta „Feefo“
3 years ago
Ką Mrs Louise Heaton-Prouse sakė apie ExoticDirect:
Easy effortless and hassle free
My claim was effortless and quick with no hassle at all. Couldn’t be happier. Thank you very much.
Lloyd Glater
ExoticDirect
3 years ago
Good Morning Louise,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you have found our services quick and stress-free to use.
We wish you a very happy new year.
The Exotic Direct Claims Team.
MP
Mrs Louise Heaton-Prouse
3 years ago
Thank you very much.
Happy new year to you too
0
Bendrinti
MH
Miss Carol Hughes
Patvirtinta „Feefo“
3 years ago
Ką Miss Carol Hughes sakė apie ExoticDirect:
A swift and smooth claim
Settled the claim quickly with no fuss.
Lloyd Glater
ExoticDirect
3 years ago
Good Morning Carol,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you have found our service so quick and stress-free to use.
We wish you a very happy new year.
The Exotic Direct Claims Team.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Quick and easy
Staff were very helpful on the phone, the process to submit the claim was simple and the payment was received very quickly with a clear explanation of how the amount was calculated.
Lloyd Glater
ExoticDirect
3 years ago
Good Morning,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you have found our services so helpful, fast and straightforward to use.
We wish you a very happy new year.
The Exotic Direct Claims Team.
0
Bendrinti
MJ
Miss Emma Johnson
Patvirtinta „Feefo“
3 years ago
Ką Miss Emma Johnson sakė apie ExoticDirect:
Smooth and stress free claim
Really approachable staff and kind emails sent whilst dealing with the loss of our pet. No hassle or extra stress to deal with, everything processed smoothly
Lloyd Glater
ExoticDirect
3 years ago
Good Morning Emma,
Thank you so much for taking the time to leave a 5* review. As pet owners ourselves we know how hard it can be when we have to say goodbye. We are so pleased to hear that we have provided such a smooth and stress-free service for you during a difficult time.
We wish you all the best for the new year.
The Exotic Direct Claims Team.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Paid claim efficiently
Yes have always found Exotic Direct a very good company
Lloyd Glater
ExoticDirect
3 years ago
Good Morning,
Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you have found our service so efficient to use.
We wish you a very happy new year.
The Exotic Direct Claims Team.
0
Bendrinti
MS
Mr & Mrs Darren & Tara Smith
Patvirtinta „Feefo“
3 years ago
Ką Mr & Mrs Darren & Tara Smith sakė apie ExoticDirect:
Exotic Direct have been brilliant through the process of claiming for our parrot that passed away. They have been very empathetic and understanding. It has been a very hard and emotional time and...
Skaityti daugiau
Lloyd Glater
ExoticDirect
3 years ago
Good Morning Darren & Tara.
Thank you so much for taking the time to leave a 5* review. As pet owners ourselves we know how difficult it can be when we have to say goodbye.
We wish you a nice Christmas and new year.
The Exotic Direct Claims Team.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.