Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

ESE Direct Atsiliepimai | Klientų aptarnavimo atsiliepimai apie https://www.feefo.com/reviews/ese-direct | „Feefo“

Rodomos visos 3,508 apžvalgos (-ų)

Customer

Newbury

7 years ago

Pirkimo data: 26/07/2017

Ką Customer sakė apie ESE Direct:

Good product, poor service

Product was not delivered in the 10 days quoted. Communication regarding the late delivery was poor, actual delivery took double what was quoted.

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi Chris

Thank you for your time on the telephone earlier.

I am glad that you have now received your order, and we do sincerely apologise for the delayed delivery and communication issues. We are looking into what happened, and ways to improve our service for the future.

Atsiliepimai apie gaminius

Patikimas klientas

7 years ago

Pirkimo data: 14/08/2017

Fast, efficient - just what you want

Fantastic service. Delivery quicker than expected. Definitely recommend them.

Ryan - Customer Care

ESE Direct

7 years ago

Thank you very much for your positive review of ESE Direct. We hope to welcome you back as a customer in the near future.

Atsiliepimai apie gaminius

Customer

7 years ago

Pirkimo data: 10/08/2017

Ką Customer sakė apie ESE Direct:

Easy, efficient & friendly. A1

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi Tim

Thank you so much for your positive review of ESE Direct, we really do appreciate it.

We hope to welcome you back as a customer in the near future.

Atsiliepimai apie gaminius

Patikimas klientas

7 years ago

Pirkimo data: 11/08/2017

The service was fine but the product wasn't. The item was in a large box filled with shredded cardboard which is fine but it i quite clearly used or returned product as the item had no original...

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Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Good Afternoon

We are so very sorry to learn about the quality issue you have experienced with our product. Please rest assured that we do not sell second hand goods, and I will have this fully investigated for you.

I have attempted to phone you, and I have also sent you an email regarding this matter. I hope to speak with you soon, and to have this issue resolved for you as quickly and efficiently as possible.

Atsiliepimai apie gaminius

Patikimas klientas

7 years ago

Pirkimo data: 09/08/2017

First class service.

I purchased this rubber matting for protecting the mats in the back of a taxi I took the advice of getting rid of the smell which seems to have worked. The service from ESE was first class with the...

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Ryan - Customer Care

ESE Direct

7 years ago

Thank you very much for your positive review of ESE Direct. We hope to welcome you back as a customer in the near future.

Atsiliepimai apie gaminius

Patikimas klientas

7 years ago

Pirkimo data: 27/07/2017

I received notification that my goods had been delivered, however our Postroom advise they have not. I contacted yourselves last Wednesday 16th August and again today to obtain a copy of the proof...

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Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hello,

We are so very sorry for the delay to your order, and any inconvenience caused to you and your colleagues. The goods were unfortunately damaged in transit, and had to be replaced. Following our telephone conversation I can confirm that your order will be delivered tomorrow morning.

Patikimas klientas

7 years ago

Hi Michelle Just for your records, the goods did not turn up yesterday, they have literally just arrived 11.20am today.

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Good Afternoon,

We are so pleased to hear that your goods have arrived.

We cannot apologise enough for the issues you have experienced with your order. Please rest assured that we are doing all we can to rectify this for the future.

Atsiliepimai apie gaminius

Customer

7 years ago

Pirkimo data: 31/07/2017

Ką Customer sakė apie ESE Direct:

Helpful and informative staff and pleased with product

Ryan - Customer Care

ESE Direct

7 years ago

Hello Peter. Thank you for your positive review it is much appreciated. We do hope to hear from you again in the near future.

Atsiliepimai apie gaminius

Customer

7 years ago

Pirkimo data: 08/08/2017

Ką Customer sakė apie ESE Direct:

Did what it said on the box.

Did what they said they would without any hassle

Ryan - Customer Care

ESE Direct

7 years ago

Hello Simon. Thank you for your positive feedback it is much appreciated. We do hope to hear from you again in the future.

Customer

7 years ago

Pirkimo data: 31/07/2017

Ką Customer sakė apie ESE Direct:

the telephone purchase was good as was the delivery of the idem the said chair is now held on brackets on the wall. all good thanks

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi Fay

Thank you very much for your positive feedback, it is greatly appreciated :)

We hope to welcome you back as a customer again in the future.

Customer

7 years ago

Pirkimo data: 07/07/2017

Ką Customer sakė apie ESE Direct:

Would use again

Items arrived as per delivery date

Ryan - Customer Care

ESE Direct

7 years ago

Hello Sandra. Thank you for your positive review, we hope to hear from you again in the future.

Negavote kvietimo palikti atsiliepimą?

Apie „ESE Direct“

Established in 1975 ESE Direct is an award winning and ethical business, we pride ourselves on our friendly customer-centric approach and our technical expertise. For over 45 years, our valued customers have been at the heart of everything we do. Your continued loyalty has been fundamental in enabling ESE to become one of the leading UK suppliers of industrial storage, workshop equipment, health & safety products, materials handling, site & facilities equipment, changing room benches, furniture, lockers, and industrial mail order products.

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0808 163 3811

Wensum Works, 150 Northumberland Street, Norwich, Norfolk, NR2 4EE, United Kingdom

Klientų aptarnavimo tarnyba

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„ESE Direct“ apžvalgos

BC Lino top Cantilever Workbench 1800w x 750dDaugiau šio produkto apžvalgų (2)Peržiūrėti produkto interneto svetainęProduct meets our expectations

4 Section Dual Height Cycle Rack - Flat TopDaugiau šio produkto apžvalgų (8)Peržiūrėti produkto interneto svetainęPerfect for my requirements

K-Bins - A Range Open Front Shelf Bins (pk 50) 100 h x 75 w x 150 dDaugiau šio produkto apžvalgų (16)Peržiūrėti produkto interneto svetainęUsed many times before. Do exactly what they claim to do

50-75mm Preset Length Tape DispenserDaugiau šio produkto apžvalgų (1)Peržiūrėti produkto interneto svetainęNot supplied new Product delivered dirty Had to be cleaned before i could try to use it. No instructions supplied or original packaging

ECO A1 Wall Rack with 10 A1 PlanholdersDaugiau šio produkto apžvalgų (1)Peržiūrėti produkto interneto svetainęUnable to comment as the goods have not been received

Standard Fine Fluted Rubber Matting, per metre - 6mm thick 1200mm WideDaugiau šio produkto apžvalgų (25)Peržiūrėti produkto interneto svetainę[Product was as described and expected

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?