Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

ESE Direct Atsiliepimai | Klientų aptarnavimo atsiliepimai apie https://www.feefo.com/reviews/ese-direct | „Feefo“

Rodomos visos 3,506 apžvalgos (-ų)

Patikimas klientas

7 years ago

Pirkimo data: 17/08/2017

Let me down and no attempt to attone

I was let down at the last minute and only offered a more expensive product. You could have offered a discount on the more expensive product to compensate for reneging on the order you accepted.

Ryan - Customer Care

ESE Direct

7 years ago

Hello, thank you for your feedback. We do sincerely apologise for the poor service that you have received and we are looking at ways of improving this for the future.

Atsiliepimai apie gaminius

Customer

Plymouth

7 years ago

Pirkimo data: 17/08/2017

Ką Customer sakė apie ESE Direct:

very poor was advised product had been delivered on 23 August but it didn't arrive until 31st August after we had to make 3 telephone calls to find it

Ryan - Customer Care

ESE Direct

7 years ago

Good Morning Jack. We do apologise for the delay in your order, I have spoken to one of your colleagues this morning and we understand that your order who has confirmed that your order has now arrived. We are in discussions with the supplier to ensure that this dose not happen again in future.

Atsiliepimai apie gaminius

Patikimas klientas

7 years ago

Pirkimo data: 02/08/2017

GOOD COMPANY TO DEAL WITH

VERY CLEAR WEB SITE EASY PAYMENT SYSTEM GOOD DELIVERY TIME

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi there,

ESE Direct really do appreciate your positive review, and we would like to thank you for your kind words.

We are glad that you have received the flammable liquid storage cabinets, in plenty of time for your requirements.

We hope to welcome you back as a customer again in the future.

Have a great day! :)

Customer

7 years ago

Pirkimo data: 14/08/2017

Ką Customer sakė apie ESE Direct:

Quick and speedy delivery

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi Sue

Thank you so much for your positive review!

ESE Direct really do appreciate your comments, and we hope to welcome you back as a customer again in the future :)

Customer

London

7 years ago

Pirkimo data: 09/08/2017

Ką Customer sakė apie ESE Direct:

6 Drum Containment Tray 1000 x 550 x 150h 60 litre capacity

The customer service representative was very helpful, polite and patient.

Ryan - Customer Care

ESE Direct

7 years ago

Hello Shola. Thank you for your positive review it is much appreciated, we do hope to hear from you again in the future.

Patikimas klientas

7 years ago

Pirkimo data: 08/08/2017

Good service, good product

The experience of buying from ESE was good. The delivery was made as soon as proof of payment was received.

Ryan - Customer Care

ESE Direct

7 years ago

Thank you very much for your positive review of ESE Direct. We hope to welcome you back as a customer in the near future.

Atsiliepimai apie gaminius

Customer

stibbard

7 years ago

Pirkimo data: 17/08/2017

Ką Customer sakė apie ESE Direct:

great service

customer service on a problem was really well handled and resolved ...... we met nothing but understanding and calm, positive assistance ..... many thanks

Ryan - Customer Care

ESE Direct

7 years ago

Thank you very much for your positive review of ESE Direct. We hope to welcome you back as a customer in the near future.

Atsiliepimai apie gaminius

Customer

7 years ago

Pirkimo data: 11/08/2017

Ką Customer sakė apie ESE Direct:

quick response to the order and quick delivery time

Ryan - Customer Care

ESE Direct

7 years ago

Thank you very much for your positive review of ESE Direct. We hope to welcome you back as a customer in the near future.

Atsiliepimai apie gaminius

Customer

Newbury

7 years ago

Pirkimo data: 26/07/2017

Ką Customer sakė apie ESE Direct:

Good product, poor service

Product was not delivered in the 10 days quoted. Communication regarding the late delivery was poor, actual delivery took double what was quoted.

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi Chris

Thank you for your time on the telephone earlier.

I am glad that you have now received your order, and we do sincerely apologise for the delayed delivery and communication issues. We are looking into what happened, and ways to improve our service for the future.

Atsiliepimai apie gaminius

Patikimas klientas

7 years ago

Pirkimo data: 14/08/2017

Fast, efficient - just what you want

Fantastic service. Delivery quicker than expected. Definitely recommend them.

Ryan - Customer Care

ESE Direct

7 years ago

Thank you very much for your positive review of ESE Direct. We hope to welcome you back as a customer in the near future.

Atsiliepimai apie gaminius

Negavote kvietimo palikti atsiliepimą?

Apie „ESE Direct“

Established in 1975 ESE Direct is an award winning and ethical business, we pride ourselves on our friendly customer-centric approach and our technical expertise. For over 45 years, our valued customers have been at the heart of everything we do. Your continued loyalty has been fundamental in enabling ESE to become one of the leading UK suppliers of industrial storage, workshop equipment, health & safety products, materials handling, site & facilities equipment, changing room benches, furniture, lockers, and industrial mail order products.

Read all

0808 163 3811

Wensum Works, 150 Northumberland Street, Norwich, Norfolk, NR2 4EE, United Kingdom

Klientų aptarnavimo tarnyba

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

„Treefo“ iniciatyvos dalis

Bendradarbiaudami su „Ecologi“ finansuojame medžių sodinimo projektus mainais už atsiliepimus, surinktus ESE Direct

Sužinokite daugiau apie „Treefo“

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„ESE Direct“ apžvalgos

Cobadot Rubber Flooring Black per Metre 3mm Thick x 1.2m WideDaugiau šio produkto apžvalgų (8)Peržiūrėti produkto interneto svetainęZero - I never received it so I can't tell, but the service was poor

Premises are under CCTV surveillance - Self Adhesive Sign 300 x 400mmDaugiau šio produkto apžvalgų (1)Peržiūrėti produkto interneto svetainęvery good already in use .

2 Drum Work Floor Spill Containment Yellow 1.6m x 0.8m 121 litresDaugiau šio produkto apžvalgų (2)Peržiūrėti produkto interneto svetainęIdeal for what we wanted. Value for money.

9 Drum Containment Tray 1010 x 1000 x 120h 100 litre capacityDaugiau šio produkto apžvalgų (33)Peržiūrėti produkto interneto svetainędoes what it says on the tin

BC Lino top Cantilever Workbench 1800w x 750dDaugiau šio produkto apžvalgų (2)Peržiūrėti produkto interneto svetainęProduct meets our expectations

4 Section Dual Height Cycle Rack - Flat TopDaugiau šio produkto apžvalgų (8)Peržiūrėti produkto interneto svetainęPerfect for my requirements

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?