Very good customer service: the pre arrival information was very clear and the delivery very fast. NB when replacing TP 10 ft net it fits on the inside of the outer foam padding which makes the...
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Atsiliepimai apie gaminius
Pirkimo data: 04/08/2018
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
8 years ago
Great website, good price, fantastic product and instructional videos were a great help.
Thank you for your feedback, sorry that you have had a negative experience with your instructions. Please let us know as much information as possible as all feedback is fed back to the Jumpking factory.
Atsiliepimai apie gaminius
Sonia
Capital Play Ltd
8 years ago
Thank you for letting us know. We are glad that you like your trampoline however we are really sorry about your time spent on putting it together. If you could get in touch with us to provide a few more details as we always like to send feedback like this to the Factory.
Good phone support. Delivery information was well detailed. An excellent trampoline but the assembly instructions are poor
Sonia
Capital Play Ltd
8 years ago
It's great to hear that you had a smooth purchasing experience and you like your new trampoline. We are sorry to hear that you found that the instructions were not helpful. Just a note to anyone looking for support with their trampoline assembly, we have a team in customer services on board to help with any assembly problems, not matter what brand you have purchased from us.
Pirkimo data: 04/08/2018
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
8 years ago
Service on ordering was very good. As the trampoline I ordered was out of stock I was told no money would be taken until dispatch. That wasn’t the case, the money was taken right away. I contacted...
Skaityti daugiau
Sonia
Capital Play Ltd
8 years ago
Thank you for your feedback. We are really sorry about the PayPal payment going through right away. We have put measures in place to inform customers of this at the checkout stage of their purchase.
We bought a 13ftx8ft spring free trampoline. It’s fab the kids are loving it. Excellent service from initial point of contact to the installation of it. Would definitely recommend 😊
Sonia
Capital Play Ltd
8 years ago
That's Fab! The Springfree's are a great choice of trampoline, glad to hear they love it!
Scott who delivered and assembled our trampoline was friendly, knowledgable and professional (and even answered all our son’s non-stop questions with a smile)!
Sonia
Capital Play Ltd
8 years ago
Sounds like Scott had a little helper on-site, Thank you for your feedback.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
