Website works well, but the prices are much higher than expected, and especially the service charges. Also it is unclear as to whether entertainment passes are optional, as described in the paper. We...
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Pirkimo data: 27/04/2020
0
Bendrinti
TC
Trusted Customer
Saltburn-by-the-Sea
6 years ago
Ką Trusted Customer sakė apie Breakfree Holidays:
Breakfree holidays service is simply the middle man which i should of avoided as if I had booked direct with Haven holidays I would have saved myself around £100 as the service charge and site passes...
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Customer Services
Breakfree Holidays
6 years ago
Thank you for your feedback. We are sorry that you feel the cost of your holiday was unclear – we make every effort to be transparent regarding all accommodation types and charges, both in newspaper pullouts and on our website. We also list any additional amounts that may be charged to you by the park for service charges and/or optional entertainment passes on the page throughout the booking process and on the confirmation email you receive from us following booking online.
Using the website was a very frustrating experience.
I had to ring to find out how to change my password as there is no link on screen to tell you where to enter the code sent to you.
I missed a...
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Customer Services
Breakfree Holidays
6 years ago
Thank you for your feedback. We are sorry that you encountered problems when trying to book online, which must have been frustrating for you. If this happens, we recommend that customers call our customer service team who will do their best to help. If you would like to give us more details of the problems you had and also which software you are using, please email us at: tell-us-more@breakfreeholidays.co.uk and we will investigate this for you.
Easy to use, except when entering age - had to go back and start again. other than that no issues at all. Found a holiday to suit our budget.
Pirkimo data: 12/06/2020
0
Bendrinti
Patikimas klientas
6 years ago
Experience from start to finish very easy stress free everything laid out simply have made booking needed to phone help line as we have a little dog so needed addition information the gentleman on...
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.