Hi,
Thanks for taking the time to leave a review of your experience.
I'm glad to hear you're happy with everything and thank you for renewing your home insurance with us for another year, we appreciate your custom.
Best wishes
Paula
AXA Customer Service Team
0
Bendrinti
SG
Simon Grindlay
Patvirtinta „Feefo“
Warwick
1 year ago
Ką Simon Grindlay sakė apie AXA Insurance:
Good Company
Very efficient, good value for money. The fact that I have insured my property with AXA for the last 39 years is testament to that.
Gary
AXA Insurance
1 year ago
Hi Simon,
Thanks for those comments.
I'm pleased we've been able to help over the years.
Take care,
Gary
AXA Customer Service Team
0
Bendrinti
JH
Jean Hinett
Patvirtinta „Feefo“
Leigh
1 year ago
Ką Jean Hinett sakė apie AXA Insurance:
Very efficient
Very helpful
Kimberley Morgan
AXA Insurance
1 year ago
Hello,
Thanks so much for taking the time to leave us such positive feedback!
This feedback helps us to improve the products & services that we offer, so we really appreciate your input.
Thanks for choosing us this year!
Have a good day and please get in touch anytime you need us.
Best wishes,
Kim
AXA Customer Service Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Not happy with a 58% increase in cost over the last two years.
Kimberley Morgan
AXA Insurance
1 year ago
Hello & thanks so much for taking the time to leave us your feedback - we really appreciate it.
I'm sorry to hear that you haven't found our price to be as competitive this time around.
When assessing your price for the coming year, our underwriters take in to account various factors, such as our claims experience on the type of car you drive, as well as within the postcode area that you live in - if we've seen an increase in the number of claims, we would deem this to be a higher risk & that would be reflected in the price.
There are also other factors such as the rise in claims costs & Insurance Premium Tax that are taken in to account, although we try our best to mitigate these costs as much as we can.
I've included some more info below, which I hope will help and I'll also ensure that your feedback is logged:
https://www.axa.co.uk/car-insurance/premiums/#reasons-why-your-premium-could-change
Thanks for choosing us.
Take care & enjoy your day,
Kim
AXA Customer Service Team
0
Bendrinti
PM
Paul C Metcalfe
Patvirtinta „Feefo“
Doncaster
1 year ago
Ką Paul C Metcalfe sakė apie AXA Insurance:
great 5 star
service was great along with price and items included as standard
Kimberley Morgan
AXA Insurance
1 year ago
Hello,
Thanks so much for taking the time to leave us such positive feedback!
This feedback helps us to improve the products & services that we offer, so we really appreciate your input.
Thanks for choosing us this year!
Have a good day and please get in touch anytime you need us.
Best wishes,
Kim
AXA Customer Service Team
0
Bendrinti
PS
Paul Salvietto
Patvirtinta „Feefo“
Watford
1 year ago
Ką Paul Salvietto sakė apie AXA Insurance:
Renewal
Competitive prices and easy to follow directions when renewing
Kimberley Morgan
AXA Insurance
1 year ago
Hello,
Thanks so much for taking the time to leave us such positive feedback!
This feedback helps us to improve the products & services that we offer, so we really appreciate your input.
Thanks for choosing us this year!
Have a good day and please get in touch anytime you need us.
Best wishes,
Kim
AXA Customer Service Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
The man was very nice and helpful.
Kimberley Morgan
AXA Insurance
1 year ago
Hello,
Thanks so much for taking the time to leave us such positive feedback!
This feedback helps us to improve the products & services that we offer, so we really appreciate your input.
Thanks for choosing us this year!
Have a good day and please get in touch anytime you need us.
Best wishes,
Kim
AXA Customer Service Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Bery satisfied
Kimberley Morgan
AXA Insurance
1 year ago
Hello,
Thanks so much for taking the time to leave us such positive feedback!
This feedback helps us to improve the products & services that we offer, so we really appreciate your input.
Thanks for choosing us this year!
Have a good day and please get in touch anytime you need us.
Best wishes,
Kim
AXA Customer Service Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
6 years of loyalty and AXA charged me £108 more for renewall. Disappointed
I have been with AXA insurance for the last 6 years. Each year I trust my AXA that my renewal with them is the cheapest. However, this year my renewal came to £351.00, but when compared on a...
Skaityti daugiau
Anthony M
AXA Insurance
1 year ago
Hello & thanks so much for taking the time to leave us your feedback - we really appreciate it.
I'm sorry to hear that you haven't found our price to be as competitive this time around.
When assessing your price for the coming year, our underwriters take in to account various factors, such as our claims experience within the postcode area that you live in - if we've seen an increase in the number of claims, we would deem this to be a higher risk & that would be reflected in the price.
There are also other factors such as the rise in claims costs & Insurance Premium Tax that are taken in to account, although we try our best to mitigate these costs as much as we can.
We also offer a range products with different levels of cover which may be why the price was different when searching for a new quote.
If you ever need us, please get in touch anytime.
Take care & enjoy your day,
Anthony M
AXA Customer Service Team
0
Bendrinti
NL
Nick Lindsay
Patvirtinta „Feefo“
1 year ago
Ką Nick Lindsay sakė apie AXA Insurance:
No
Gary
AXA Insurance
1 year ago
Hello Nick,
Thanks for sending your feedback throufgh to us. I can see that we've already discussed the issue with you and advised that our policy is no longer suitable for your needs.
I hope you're able to arrange alternative cover soon.
Take care,
Gary
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.