Merchant Logo
Įvertinta
Puikus (-i)
Paslauga
4.6
/5

5

4

3

2

1

5,193

1,460

198

120

188

7,159

reitingai per pastaruosius metus

Rodomos visos 298,773 apžvalgos (-ų)
Patikimas klientas
1 day ago
Pirkimo data: 23/08/2024
would reccomend
great service, competitive price and yearly notification
Merchant Logo
Jon
AXA Insurance
23 hours ago
Good morning, Thanks for leaving your fab feedback for us. It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly. Jon AXA Customer Service Team
Patikimas klientas
10 days ago
Pirkimo data: 30/09/2024
Excellent
Merchant Logo
Gary
AXA Insurance
9 days ago
Thanks so much for your lovely comments. It's great to see you're finding your policy excellent. Take care, Gary AXA Customer Service Team
Patikimas klientas
1 month ago
Pirkimo data: 06/08/2024
Poor Service
Poor Service.
Merchant Logo
Paula
AXA Insurance
1 month ago
Hi, thanks for taking the time to leave a review. I'm really sorry to hear you've been unhappy with our service and I've sent you an email requesting more information around your dissatisfaction. I look forward to your reply so that we can resolve this for you. Take care for now. Paula AXA Customer Service Team.
Patikimas klientas
2 months ago
Pirkimo data: 13/10/2024
Very helpful staff
Very freindly helpful and informative when i phoned needing advice.
Merchant Logo
Neil
AXA Insurance
2 months ago
Hi, Thanks for getting in touch to leave your feedback. We really appreciate you taking the time to do this. I’m really pleased to hear that the service you received from our staff was at a high level. Best wishes. Neil Customer Service Team
Patikimas klientas
3 months ago
Pirkimo data: 20/03/2025
Motor insurance Policy renewal
Effective and obviously care about their customers as they do customer discount.keep their customer imformed about policy renewal etc;
Merchant Logo
Paula
AXA Insurance
3 months ago
Hi, Thanks for taking the time to leave a review of your experience. It's great to hear how impressed you are with the renewal process and our service. We really appreciate your feedback. Thanks for renewing your car insurance with us for a 3rd year. I hope you spend many more happy years with us. Best wishes Paula AXA Customer Service Team
Patikimas klientas
3 months ago
Pirkimo data: 03/12/2024
Eccessive price hikes year on year
Eccessive price hikes year on year
Merchant Logo
Paula
AXA Insurance
3 months ago
Hi, Thanks for taking the time to leave a review of your experience. I'm sorry to hear you're unhappy with the price this year. I'll ensure your dissatisfaction is logged. Prices can fluctuate for many reasons, partially due to any changes in risk assessment. Thank you for renewing your home insurance with us for a 5th year. I hope we can be more competitive for your next time around. Best wishes Paula AXA Customer Service Team
EM
Emma
4 months ago
Pirkimo data: 08/12/2024
Ką Emma sakė apie AXA Insurance:
Great company. Easy to work with
They are a great company and I've never had any bother with them. Renews automatically and saves me hassle!
Merchant Logo
Jasmin
AXA Insurance
4 months ago
Hi Emma, thanks for taking the time to leave us a review. We're really glad you're happy with the service you've received and that you've stayed with us for another year! Please don't hesitate to reach out if there's anything else we can help with; our contact details are on your Policy Schedule. Best wishes Jasmin AXA Customer Service Team
RS
Richard Sommerseth
Ringwood
4 months ago
Pirkimo data: 18/08/2024
Ką Richard Sommerseth sakė apie AXA Insurance:
Easy to arrange comprehensive policy at affordable prices!
Merchant Logo
Jon
AXA Insurance
4 months ago
Good morning, Richard. Thanks for leaving your fab feedback for us. It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly. Jon AXA Customer Service Team
RW
Rowan Welch
Leamington Spa
4 months ago
Pirkimo data: 02/11/2024
Ką Rowan Welch sakė apie AXA Insurance:
Refused to pay a legitimate claim
Refused to pay a legitimate claim - now with the ombudsman - almost 2 years later our kitchen is still flood damaged and we are subsequently unable to move house as planned - v poor service from AXA...

Read all
Merchant Logo
Adam
AXA Insurance
4 months ago
Hi Rowan. I'm really sorry to hear that your claim was refused and that the kitchen is still damage due to flood damage. I've passed this over to our Claims team for this to be looked at along with a compliant logged. Thank you. Adam, AXA Customer Service Team.
Patikimas klientas
4 months ago
Pirkimo data: 15/02/2025
Excellent
Merchant Logo
Paula
AXA Insurance
4 months ago
Hi, Thanks for taking the time to leave a review of your experience. It's great to hear you're so happy with our service. Thank you so much for renewing your home insurance with us for another year. I can see you've been with us since 2018, so we really appreciate your loyalty & custom. Best wishes Paula AXA Customer Service Team
Apie „AXA Insurance“
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
Read all
5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom
Award

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Apie „AXA Insurance“
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.