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Thank you for your feedback. We're sorry to hear you were disappointed with the ticket price. Our prices are set based on the official rates available at the time of booking, together with the service and convenience of securing tickets in advance. As ticket prices can vary depending on factors such as ticket type, duration, travel dates, promotions, or special offers available locally, it is difficult for us to comment on the comparison mentioned in your review. If you could let us know which ticket you found for €36, we'd be happy to look into it and better understand the difference. We appreciate your feedback and hope you still enjoyed your visit.