The Worm that Turned (worm.co.uk) 리뷰

Thank you for your feedback. We are very sorry to hear of your wife's delivery experience. Naturally, we are very concerned by your comments. Although the driver is not contracted to, in your circumstances we are surprised that the driver didn't carry the chairs inside for your wife. We will of course be speaking to the driver for his comments. Had we been aware of your wife's circumstances we would of course had made provisions for this. Please be assured that we are fully investigating this and we will of be back in touch once we have spoken to the driver. In light of this we will also be reviewing the delivery information we send to our customers. Coral ____________ Further to your feedback we have spoken to our driver regarding the delivery of your chairs. Our driver has advised us that he left the chairs by the radiator in your hallway, which is where he believed you wanted them putting. However, if this was incorrect please accept our sincere apologies for the misunderstanding and the subsequent inconvenience caused. We would very much like to talk to you further about your delivery, if there is a suitable time to do this please can you let me know.

Further to your feedback we have spoken to our driver regarding the delivery of your chairs. Our driver has advised us that he left the chairs by the radiator in your hallway, which is where he believed you wanted them putting. However, if this was incorrect please accept our sincere apologies for the misunderstanding and the subsequent inconvenience caused. We would very much like to talk to you further about your delivery, if there is a suitable time to do this please can you let me know. Coral