Our representative was responsive to our requests, but when it came time for us to make the payment, she unfortunately was on leave. This caused a bit of anxiety as we were not sure if we had...
자세히 읽기
Angela Hurst
William Russell
5 years ago
Thank you for your review and feedback. I'm pleased to see your representative was responsive. I note that your payment information was received in our office during a UK public holiday but that your plan was immediately renewed and confirmation sent out upon our offices re-opening. Thank you again for your comments.
제품 리뷰
Angela Hurst
William Russell
5 years ago
We appreciate your comments.
구매일: 04/01/2021
0
공유
OT
Olufunmilayo Ajayi-Tomori
Feefo 인증됨
Lagos
5 years ago
William Russell에 대한 Olufunmilayo Ajayi-Tomori의 의견:
Though I have used WR since 2003 I have not used the insurance for fear of drastic in Reade when I really need it. Consider the vivid crisis. I wonder what they will offer. I live in Lagos, Nigeria....
자세히 읽기
Angela Hurst
William Russell
5 years ago
Thank you for taking the time to provide your feedback and for being a William Russell customer for many years! Our claims team are always on hand to assist you along the way should you ever have the need to claim and our administration team are always available for queries about your cover and the service we offer. Please get in touch:- enquiries@william-russell.com with any questions you may have.
제품 리뷰
Angela Hurst
William Russell
5 years ago
If you would like to speak to one of our team in more depth about the cover you have and the premium you pay, please feel free to get in touch anytime on +44 1276 486455 or enquiries@william-russell.com.
In all my dealings with William Russell I have found all the staff to be very helpful and quick to respond to any query or issue. I would highly recommend them to anyone seeking insurance.
Angela Hurst
William Russell
5 years ago
Thank you for your kind 5* positive review of your Personal Protection Plan renewal. Please do recommend us to your colleagues, friends and family and make the most of our recommend a friend incentive. We sincerely thank you again for taking the time to comment.
구매일: 02/05/2021
0
공유
KI
Kunihiro Iwakiri
Feefo 인증됨
Tokyo
5 years ago
William Russell에 대한 Kunihiro Iwakiri의 의견:
You are asking me about my experience with the renewal of the policy. To be honest, the renewal process is pretty automatic and nothing spectacular. Having said, my customer experience with claims...
자세히 읽기
Angela Hurst
William Russell
5 years ago
Thank you for your positive review. We're pleased to see that your interactions with our claims team have been so good. You can rest assured that we are always on hand to assist you along the way should you need us in the future. Thank you again for getting in touch.
I am very happy with their service, will have no hesitation in recommending them to my friends.
Angela Hurst
William Russell
5 years ago
Thank you so much for your 5* review of your Personal Health Plan renewal. I have passed your comments to our admin and claims teams. We're happy to have you with us and are always available for your queries. Thank you again for your positive comments and feedback.
제품 리뷰
Angela Hurst
William Russell
5 years ago
Donna and Susan are pleased to be of assistance!
구매일: 04/01/2021
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Excelente calidad de servicio, muy buenos tiempos de respuesta a cada gestión que he iniciado con relación a mis seguros.
Angela Hurst
William Russell
5 years ago
Muchas gracias por sus comentarios positivos de 5 *. Agradecemos que haya renovado su plan de protección con nosotros por un año más y nos complace que siga satisfecho con el servicio que ha recibido. Gracias nuevamente por tomarse el tiempo para escribirnos una reseña.
구매일: 04/01/2021
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Ottimo servizio, con loro dal 2013.
Angela Hurst
William Russell
5 years ago
Grazie per i vostri feedback e commenti positivi e per essere un cliente William Russell da molti anni! Siamo felici di averti con noi e siamo lieti di aiutarti con il rinnovo del tuo Piano Sanitario Personale.
제품 리뷰
Angela Hurst
William Russell
5 years ago
Apprezziamo i tuoi commenti.
구매일: 31/03/2021
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
I am satisfied
Angela Hurst
William Russell
5 years ago
Thank you for your positive 5* review. We're happy when you're happy!!
Very efficient claim process and never had any problem with my claims or renewal of insurance. The insurance coverage is very clear for the customers, easy to understand.
Angela Hurst
William Russell
5 years ago
Many thanks for your positive 5* review. We are so pleased to hear that you are happy with the service you have received from us. We're always here should you have any questions. Thank you again for taking the time to comment.
제품 리뷰
Angela Hurst
William Russell
5 years ago
We're happy to have been able to provide you with a fuss free renewal of your plan.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.