Excellent customer service and assistance. Special thanks to Megan & Dannii.
Angela Hurst
William Russell
4 years ago
Thanks so much for your 5* positive review. We're so happy to have you on board as a William Russell member and your lovely comments have been sent to Dannii and Megan!
제품 리뷰
Angela Hurst
William Russell
4 years ago
Many thanks for your comments.
구매일: 05/10/2022
0
공유
UC
Urs Capol
Feefo 인증됨
4 years ago
William Russell에 대한 Urs Capol의 의견:
So far always efficient answers. Otherwise i can not comment as i never made a claim..
Angela Hurst
William Russell
4 years ago
Many thanks for your positive 5* review of your Personal Health Plan renewal, we're glad to have you with us for another year!
Many thanks for your 5* positive review. We're happy to have helped you with your Personal Health Plan renewal!
구매일: 03/10/2022
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
There was a very large increase in premium following a claim. It was not clear how the amount of the new premium had been arrived at.
Angela Hurst
William Russell
4 years ago
Thank you for your feedback. We understand your concerns regarding increases in premiums, this is a greater issue affecting the medical insurance industry as a whole. We are constantly looking at ways that we can provide a comprehensive but affordable cover to our customers. Please do contact us at contact@william-russell.com should you wish to discuss your policy premium further.
제품 리뷰
Angela Hurst
William Russell
4 years ago
Many thanks for your comments.
구매일: 21/07/2022
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
Quick process
Angela Hurst
William Russell
4 years ago
Many thanks for your positive 5* review. We're happy to have you with us as a member and are here any time you need us.
구매일: 23/07/2022
0
공유
SF
Stephen Bruce Fleming
Feefo 인증됨
4 years ago
William Russell에 대한 Stephen Bruce Fleming의 의견:
Over 12 years of excellent service has contributed to my continued loyalty and satisfaction with William Russell company.
Thank you.
Angela Hurst
William Russell
4 years ago
Thank you for your 5* positive review and for being a William Russell member for so many years! We're so pleased to have you on board and are more than happy to help any time you need us.
구매일: 18/07/2022
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
Great customer service experience
Angela Hurst
William Russell
4 years ago
Many thanks for your positive 5* review. We're pleased to see that you've received great service while setting up your new protection plan, we hope you have peace of mind knowing your cover is in place.
제품 리뷰
Angela Hurst
William Russell
4 years ago
Many thanks for your comments.
구매일: 22/07/2022
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
very efficient renewal
Angela Hurst
William Russell
4 years ago
Many thanks for your positive 5* review. We're happy to have helped you renew your Personal Protection Plan for another year, happy to have you on board.
I don't like having to pay first. Sometimes my hospital bills are very high and I have had to borrow money to pay.
Angela Hurst
William Russell
4 years ago
Many thanks for providing your feedback. Your comments have been passed to our claims team for review, we appreciate you taking the time to let us know about your experience and always appreciate the chance to look at our processes.
Everything was smooth and clear, easy process and competitive pricing
Angela Hurst
William Russell
4 years ago
Thanks so much for your positive 5* review and comments. We're happy to have you on board with your new Personal Health Plan and we're here any time you should need us, just drop us an email or call!
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.