Independent provider of international health, life & income protection insurance.
서비스
4.5
/5
상품
4.5
/5
5
4
3
2
1
116
32
4
5
5
162
지난 1년 간 점
모두 1,633개의 리뷰 보기
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Fast responses and always so helpful been with WR for 16yrs!
Angela Hurst
William Russell
2 years ago
Thank you for taking the time to provide this valuable feedback and for being a William Russell customer for many years! We are glad to hear you are happy with the service you have received from us so far. Should you ever need to use your insurance, our team is always here to help whatever the situation so please do get in touch if you need our assistance.
구매일: 12/05/2023
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Responsive, clear communication. Several years ago, I had to make use of my health insurance after a traffic accident. I was supported well throughout the entire process.
Angela Hurst
William Russell
2 years ago
Thank you for your generous rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us and especially that we were able to assist you in your emergency situation.
제품 리뷰
Angela Hurst
William Russell
2 years ago
Many thanks for your comments.
구매일: 12/01/2023
0
공유
JB
James Macleod Baxter
Feefo 인증됨
2 years ago
William Russell에 대한 James Macleod Baxter의 의견:
good responses to communications via agent but complications of claims for ongoing treatments a difficulty and constant high premium increases a challenge and WR not easily recognized in Australia
Angela Hurst
William Russell
2 years ago
Thank you for taking the time to leave us your feedback. We are really sorry to hear that you have had issues with claiming. We understand your concerns regarding increases in premiums, this is a greater issue affecting the medical insurance industry as a whole. We are constantly looking at ways that we can provide a comprehensive but affordable cover to our customers. Thank you again for getting in touch with us.
The renewing process was very easy. They provided a comprehensive document that describe exactly the steps, what was included, and the price.
Angela Hurst
William Russell
2 years ago
Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received and that it's been made easy for you. Thank you again for leaving us your feedback.
구매일: 12/02/2023
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
The renewal was dealt with swiftly and easily and Angela Hurst was excellent.
Angela Hurst
William Russell
2 years ago
Thank you for your kind review and comments. We're happy to have you with us as a William Russell member and we're pleased to help you with your plan. Please do get in touch should you ever need us!
제품 리뷰
Angela Hurst
William Russell
2 years ago
Many thanks for your comments.
구매일: 21/11/2023
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Very responsive and helpful to questions.
Angela Hurst
William Russell
2 years ago
Many thanks for your review. We are delighted to hear that you are pleased with the service that you have received. Thank you again for leaving us your feedback.
claim and feed back very fast, use many years, cover lots of country. renew easy.
Angela Hurst
William Russell
2 years ago
Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our teams. We sincerely thank you again for taking the time to comment.
제품 리뷰
Angela Hurst
William Russell
2 years ago
Many thanks for your comments.
구매일: 24/11/2023
0
공유
GW
Gregory Andrew White
Feefo 인증됨
2 years ago
William Russell에 대한 Gregory Andrew White의 의견:
fast and reasonable response times
Angela Hurst
William Russell
2 years ago
Thank you for your positive review and feedback. We are grateful you have taken the time to contact us and we’re pleased to hear that you are happy with the service you have received from us. We understand your point regarding the cost of cover which is a concern affecting the medical insurance industry as a whole, please understand that we constantly look at ways that we can provide a comprehensive but affordable cover to our customers.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.