The process is very straightforward and the staff is very helpful and communicative.
Angela Hurst
William Russell
2 years ago
Many thanks for taking the time to leave us a review. Please do refer us to your family, friends and colleagues and be sure to make the most of our refer a friend incentive!
Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.
제품 리뷰
Angela Hurst
William Russell
2 years ago
Many thanks for your comments.
구매일: 26/01/2024
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Good service, very responsive
Angela Hurst
William Russell
2 years ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
구매일: 17/01/2024
0
공유
GR
Godfrey Christopher Rooke
Feefo 인증됨
2 years ago
William Russell에 대한 Godfrey Christopher Rooke의 의견:
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
excellent support, professional, have been with WR more than 12 years without any problem with claims, payment on claims within acceptable time.
great staff, communicative.
Angela Hurst
William Russell
2 years ago
Thank you for taking the time to provide this valuable feedback and for being a William Russell customer for many years! We are glad to hear you are happy with the service you have received from us so far. Our teams are always here to help whatever the situation so please do get in touch if you need our assistance.
Thank you for your generous rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us.
Good customer service, quick responses and feedbacks. Refunds are done reasonably efficient and quick as well.
Problem is that it's very expensive. Not sure if I will continue this for years to...
자세히 읽기
Angela Hurst
William Russell
2 years ago
Thank you for your review and feedback. We are grateful you have taken the time to contact us and we’re pleased to hear that you are happy with the service you have received from us. We understand your point regarding the cost of cover which is a concern affecting the medical insurance industry as a whole, please understand that we constantly look at ways that we can provide a comprehensive but affordable cover to our customers.
제품 리뷰
Angela Hurst
William Russell
2 years ago
Many thanks for your comments.
구매일: 30/12/2023
0
공유
RH
Rowland Gordon-Hughes
Feefo 인증됨
2 years ago
William Russell에 대한 Rowland Gordon-Hughes의 의견:
Follow up on issue great. I itial proble.m never communicated which was very poor
Angela Hurst
William Russell
2 years ago
Many thanks for taking the time to leave us your comments. I'm sorry to heat there has been an issue in renewing your plan but am pleased to hear that the follow up has been good. Please do get in touch should you need any further assistance.
The plans are very good. The service is excellent, with very prompt reimbursement after submission of a claim.
What is needed is world-wide cover, for all plans, inclusive of USA, with restriction...
자세히 읽기
Angela Hurst
William Russell
2 years ago
Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received and we appreciate your comments and suggestions. Thank you again for leaving us your feedback.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.