Independent provider of international health, life & income protection insurance.
서비스
4.5
/5
상품
4.5
/5
5
4
3
2
1
119
32
4
5
5
165
지난 1년 간 점
모두 1,632개의 리뷰 보기
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
good services a bit pricy but good plan
Angela Hurst
William Russell
1 year ago
Thank you for your feedback, we sincerely appreciate you taking the time to contact us and it’s very good to hear that you are happy with the service you have received from us. We understand your concerns regarding premiums, this is a greater issue affecting the medical insurance industry as a whole. We are constantly looking at ways that we can provide a comprehensive but affordable cover to our customers. Thanks again for leaving us your review.
제품 리뷰
Angela Hurst
William Russell
1 year ago
Many thanks.
구매일: 18/12/2024
1
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Once in my nearly fifteen years of having my health plan with William Russell was I in need of claiming it after an accident that was followed by a surgery, several days of hospitalisation and...
자세히 읽기
Angela Hurst
William Russell
1 year ago
Thank you for taking the time to leave us your feedback. We are pleased to hear that you are happy with the service you have received from our team so far. We do understand your concerns regarding increases in premiums. In many countries the cost of health care continues to grow. It is not just the cost of health care that impacts on premiums, increased demand for international quality private care and advancement in technologies and wider treatments available are also contributing factors worldwide. We do work very closely with our insurers to ensure any increase in premiums that we may have to impose is reasonable and justified. We thank you again for getting in touch, your feedback is very valuable to us.
제품 리뷰
Angela Hurst
William Russell
1 year ago
Many thanks for your comments.
구매일: 12/01/2024
1
공유
AC
Andrea Conte
Feefo 인증됨
1 year ago
Angela Hurst
William Russell
1 year ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
plan is acceptable and service good except exceasive annual increase to premium and cost .
Angela Hurst
William Russell
1 year ago
Thanks very much for your review, we are happy to hear that you are pleased with the service we offer. If you would like to speak to one of our team in more depth about the cover you have and the premium you pay, please feel free to get in touch anytime by emailing contact@william-russell.com.
I have no particular comment about the plan or the service, my main concern is the increase in the premium, over the past two years the premium has risen by 25% appox which seems disproportionate as...
자세히 읽기
Angela Hurst
William Russell
1 year ago
Many thanks for your review and comments. We do understand your concerns regarding increases in premiums. In many countries the cost of health care continues to grow. It is not just the cost of health care that impacts on premiums, increased demand for international quality private care and advancement in technologies and wider treatments available are also contributing factors worldwide. We do work very closely with our insurers to ensure any increase in premiums that we may have to impose is reasonable and justified. We thank you again for getting in touch, your feedback is very valuable to us.
구매일: 12/01/2024
1
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Angela Hurst
William Russell
1 year ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
Plans and services are OK , but the issue is that we do not have a visibility about the future rates ( not including inflation increases of course) , some of your competitors share clearly every year...
자세히 읽기
Angela Hurst
William Russell
1 year ago
Many thanks for your review and comments. There are many factors that go in to calculating premiums, such as, treatment costs for particular ages, areas, regions and countries, claims experience, benefit utilisation, trends and many more. While some insurers may publish their premium rates per age group, many hold them as company sensitive information. We appreciate you renewing with us for another year and are here should you need us.
구매일: 11/10/2024
0
공유
AF
Andrea Fornaro
Feefo 인증됨
Singapore
1 year ago
Angela Hurst
William Russell
1 year ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
제품 리뷰
Angela Hurst
William Russell
1 year ago
Many thanks.
구매일: 22/11/2024
1
공유
EO
Edwina Ochieng
Feefo 인증됨
1 year ago
Angela Hurst
William Russell
1 year ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
제품 리뷰
Angela Hurst
William Russell
1 year ago
Many thanks.
구매일: 10/12/2024
1
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Angela Hurst
William Russell
1 year ago
Thank you for your comments and 5* positive review! We are so pleased to hear that you are happy with the service you have received from us. If you do recommend our company to any of your friends, family or colleagues please do take advantage of our 'Recommend a Friend' scheme.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.