Independent provider of international health, life & income protection insurance.
서비스
4.5
/5
상품
4.5
/5
5
4
3
2
1
119
32
4
5
5
165
지난 1년 간 점
모두 1,631개의 리뷰 보기
BG
Bruce Golding
Feefo 인증됨
BWA
12 months ago
William Russell에 대한 Bruce Golding의 의견:
we were pleasantly surprised at how easy and efficiently our sons operation and my operation was dealt with from a payment perspective as we went to South Africa for both procedures
Angela Hurst
William Russell
11 months ago
Thank you for your 5* review and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us and especially that you feel looked after. We strive to deliver excellent quality customer care at all times.
Great Services !!!
Micky was very kind to help the issue with my credit card.
Very attentive to answer the email, very organize !!
Welldone !!
Thank you again to Michy and Team !!!
Angela Hurst
William Russell
11 months ago
Thank you for your amazing 5* review which has been passed on to Michy and Julia, they were more than happy to help you with your renewal and we're pleased to have you as a William Russell member.
I am extremely satisfied with the support I received from the team at William Russell when I was diagnosed with Atrial Fibrillation. I got the medical treatment that was required to stabilize the...
자세히 읽기
Angela Hurst
William Russell
11 months ago
Thank you for taking the time to leave us your kind review. Your comments have been passed to our claims team who are so happy to hear that they've been able to assist you through a difficult time. We're always here, should you need us, we hope to continue providing you with peace of mind going forwards.
They are excellent and give one peace of mind. The ability to get regular updates on profiles is also good.
Angela Hurst
William Russell
11 months ago
Thanks so much for your positive 5* review and comments. We love to hear when we get things right for our members and are pleased to hear you feel secure and looked after. Thanks again for taking the time to leave us your feedback.
제품 리뷰
Angela Hurst
William Russell
11 months ago
Many thanks for your comments.
구매일: 13/09/2025
0
공유
CT
Calla Tschanz
Feefo 인증됨
1 year ago
William Russell에 대한 Calla Tschanz의 의견:
cover of costs and speed of processing are excellent for a serious and expensive procedure (endometriosis)
Angela Hurst
William Russell
1 year ago
Thank you for your generous rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us, when you needed us most.
Many thanks for your 5 star positive review. We are delighted to hear how pleased you are with the service that you have received and we thank you again for taking the time to leave us your feedback.
The costumer team is very good, but I didn’t like the plan at all. So far it was my worst experience with health services abroad for one very specific reason. To start using my plan I have to pay for...
자세히 읽기
Angela Hurst
William Russell
1 year ago
Thank you for taking the time to leave us your feedback. We are pleased to hear that our customer team has delivered good service but are sorry to hear you are not happy with the plan chosen. We strive to deliver excellent quality customer care at all times and I have contacted you directly regarding your policy. We do hope that your experience with us going forward is a much more positive one and thank you again for getting in touch with us.
구매일: 02/10/2025
0
공유
FH
Francis Ferdinand J Von Habsburg
Feefo 인증됨
1 year ago
Angela Hurst
William Russell
1 year ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
구매일: 13/09/2025
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Great Customer service
Angela Hurst
William Russell
1 year ago
Many thanks indeed for your kind review and 5* rating, we're so happy to have been able to help and look forward to covering you for another year. We're here to help!
제품 리뷰
Angela Hurst
William Russell
1 year ago
Many thanks for your comments.
구매일: 09/05/2025
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
I am happy with you and have been your customer for more than 30 years I think you should consider to give discount on my next year I would be nice
Angela Hurst
William Russell
1 year ago
Many thanks for your positive review and comments. We're happy to have you with us for another year and thank you for being a William Russell member for so many years now! We do review our policies annually and will provide the best price we can for your continued cover. Thanks again for taking the time to leave us your feedback.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.